Abstract
Dopson and Neumann (1998) have perceived change as a necessary evil for survival in the context of uncertainty. Successful change management can help to avoid crises. Crisis management is needed if change management efforts fail. A crisis could be taken as the first step in the organizational change management process: “establishing the need for change” according to Galpin (1996). At the same time crisis-driven changes tend not to last (Murray and Richardson, 2002). The research question here is how to make such changes last and avoid future crises.
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© 2012 Ruth Alas and Junhong Gao
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Alas, R., Gao, J. (2012). Crisis Management, Change Management, and Innovation Management. In: Alas, R., Gao, J. (eds) Crisis Management in Chinese Organizations. Palgrave Macmillan, London. https://doi.org/10.1057/9780230363168_7
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DOI: https://doi.org/10.1057/9780230363168_7
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-32385-2
Online ISBN: 978-0-230-36316-8
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