Abstract
This chapter provides insights from a wide-ranging exploratory study to understand how business and IT managers perceived the challenges they faced in building the benefits realization capability of the organization. It also provides an important context for exploring the action required to develop the benefits realization capability of an organization. Thanks to Julie Hodges: an extended and revised version of this chapter is found in Ashurst and Hodges (2011).
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© 2012 Colin Ashurst
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Ashurst, C. (2012). The Challenges of Benefits Realization. In: Benefits Realization from Information Technology. Palgrave Macmillan, London. https://doi.org/10.1057/9780230360822_6
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DOI: https://doi.org/10.1057/9780230360822_6
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-33108-6
Online ISBN: 978-0-230-36082-2
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