Putting it into practice

Abstract

We have shown the wide-ranging benefits of future work practices. The most successful examples grow from the values of the business founders or from strong leadership. For a manager lucky enough to work in such an environment, introducing a new work model will be relatively straightforward. For others it will be more of a challenge, pushing back against deeply ingrained habits. Based on our experience of working with, and talking to, hundreds of managers in organizations undergoing such change, this chapter sets out the practical steps to implement and sustain effective twenty-first century work.

We spent a lot of time when designing and launching the strategy to be clear what it was and what it wasn’t. It wasn’t an HR program or benefit. It really was a business strategy. It wasn’t just something mothers or working women used but something everyone uses every day.

Marcee Harris Schwartz, BDO USA¹