Abstract
“I’m not good with technology,” says someone, as she opens the refrigerator. She then pours water in the kettle and returns it to the hob.
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Notes
See, e.g., P. Checkland, Systems Thinking, Systems Practice, Chichester, UK: Wiley, 1999;
R. Ackoff, Redesigning the Future: A Systems Approach to Societal Problems, New York: John Wiley & Sons, 1974;
S. Beer, The Heart of Enterprise, New York: Wiley, 1995.
See Clayton Christensen, 1998, The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail, New York.
See R. A. Snowdon, B. C. Warboys, R. M. Greenwood, C. P. Holland, P. J. Kawalek, and D. R. Shaw, “On the Architecture and Form of Flexible Process Support,” Software Process: Improvement and Practice, 2007, 12, 21–34.
See J. B. Word, “The Event-Centric Enterprise: A Multiple Case Study Analysis and Theoretical Framework For Event-Centric Business Processes,” PhD Thesis, University of Manchester, 2010.
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© 2011 Oswaldo Lorenzo, Peter Kawalek, Gastón González & Boumediene Ramdani
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Lorenzo, O., Kawalek, P., González, G., Ramdani, B. (2011). The next technology wave. In: The Long Conversation. IE Business Publishing. Palgrave Macmillan, London. https://doi.org/10.1057/9780230337190_6
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DOI: https://doi.org/10.1057/9780230337190_6
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