Abstract
We have argued that the implementation of enterprise systems (ES) in an organization should follow a progressive approach based on the gradual adoption of systems throughout the enterprise. Once a technological baseline is established, the primary goal should be to develop organizational capabilities through which the implementation and subsequent diffusion is guided.
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Notes
See E. L. Trist, “The Evolution of Socio-technical Systems as a Conceptual Framework and as an Action Research Program,” in Perspectives on Organization Design and Behavior, edited by A. H. Van de Ven and W. F. Joyce ( New York: John Wiley, Wiley — Interscience, 1981 ), 19–75.
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© 2011 Oswaldo Lorenzo, Peter Kawalek, Gastón González & Boumediene Ramdani
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Lorenzo, O., Kawalek, P., González, G., Ramdani, B. (2011). Building organizational capabilities for the Long Conversation. In: The Long Conversation. IE Business Publishing. Palgrave Macmillan, London. https://doi.org/10.1057/9780230337190_5
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DOI: https://doi.org/10.1057/9780230337190_5
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-33426-1
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