One cannot ignore the current technology revolution and its impact on learning processes, although it is not the focus of this publication. Nowadays organisations see e-learning as one element in the training mix and the high expectations of the early days are over. Applications can vary from simple e-mail forums to processing 360° feedback, videoconferencing or fully-fledged virtual universities. Overall, approaches in Europe seem to balance out between CUs located in classified old housing, modern buildings and virtual CUs.
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