Towards a Flat, Flexible Business School

Abstract

Management development is increasingly delivered through a mix of avenues using learning technologies, action learning, workshops, coaching and mentoring. Schools report that clients expect greater customisation and sophisticated programme design. According to Douglas Ready, president of ICEDR, schools need to invest in process excellence, connecting in all senses. However, many will argue that the basic design of learning processes has not changed that dramatically. Olle Bovin describes the key challenges for any executive education provider as:⁵