Abstract
As has been more extensively illustrated in Chapter 1, the global sourcing market is large and the services it offers range from relatively simple processes or call centers to the radical transformation of entire back-office functions. The supplier base is equally diverse, ranging from locally based firms that specialize in particular services and/or industries to offshore or global providers that promise to offer a high quality of service at a low cost.
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Burgelman R.A., and Aneesha C. (2006), “Infosys consulting in 2006,” Harvard Business Online, reference number: 9-SM1–51.
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© 2009 Ilan Oshri, Julia Kotlarsky & Leslie P. Willcocks
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Oshri, I., Kotlarsky, J., Willcocks, L.P. (2009). Supplier’s core capabilities and strategies for sustainability and growth. In: The Handbook of Global Outsourcing and Offshoring. Palgrave Macmillan, London. https://doi.org/10.1057/9780230251076_5
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DOI: https://doi.org/10.1057/9780230251076_5
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-31390-7
Online ISBN: 978-0-230-25107-6
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