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Electronic Integration of Supply Chain Operations: Context, Evolution and Practices

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Supply Chain Management and Knowledge Management

Abstract

Successful companies seem to be, nowadays, those that have carefully linked their internal processes to external suppliers and customers in unique supply chains (Frohlich and Westbrook 2001, Boyer, Frohlich and Hult 2004). In this effort towards linking internal processes to external suppliers and customers, the sharing of information among enterprises is absolutely critical. Electronic data interchange (EDI) in the past and the internet in the last decade have enabled supply chain partners to act upon the same data (Christopher 2005). This reality explains much of companies’ initial enthusiasm regarding the introduction of the internet and internet-based application in the early 1990s. Companies’ ultimate goal of process integration across the entire supply chain was now much more feasible than ever before.

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© 2009 Aristides Matopoulos, Maro Vlachopoulou and Vicky Manthou

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Matopoulos, A., Viachopoulou, M., Manthou, V. (2009). Electronic Integration of Supply Chain Operations: Context, Evolution and Practices. In: Dwivedi, A., Butcher, T. (eds) Supply Chain Management and Knowledge Management. Palgrave Macmillan, London. https://doi.org/10.1057/9780230234956_12

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