Abstract
Credit management is about the day-to-day activities required to run a modern consumer credit business. In this chapter the activities of the different business functions responsible for credit management, and the systems and processes they employ to manage customer relationships, are introduced within the context of the credit lifecycle. The credit lifecycle represents the different stages in the life of a credit product, as shown in Figure 9.1.
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© 2009 Steven Finlay
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Finlay, S. (2009). Credit Management. In: Consumer Credit Fundamentals. Palgrave Macmillan, London. https://doi.org/10.1057/9780230232792_9
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DOI: https://doi.org/10.1057/9780230232792_9
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-30567-4
Online ISBN: 978-0-230-23279-2
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