Abstract
This chapter targets the challenges associated with addressing secondary trauma and job burnout at the organizational level (including military, business, and community-based milieu), rather than the more common individual-level focus. A review of critical organizational structure and cultural factors that affect burnout and potentially STS are offered. Leadership style is also reviewed along with a number of individually based organizational factors (e.g., role conflict) that negatively impact job burnout. Finally, we offer a set of best practices for ameliorating STS and job burnout from an organizational perspective.
Keywords
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Stearns, S., Benight, C.C. (2016). Organizational Factors in Burnout and Secondary Traumatic Stress. In: Secondary Trauma and Burnout in Military Behavioral Health Providers. Palgrave Macmillan, New York. https://doi.org/10.1057/978-1-349-95103-1_5
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