Skip to main content

Conducting In-Depth Case Studies in Humanitarian Logistics: The Case of MSF

  • Chapter
  • First Online:
The Palgrave Handbook of Humanitarian Logistics and Supply Chain Management

Abstract

Despite the evolution of logistics research towards qualitative methods such as case studies, there is still a great important number of quantitative studies in the logistics and supply chain management discipline and this is particularly true in humanitarian logistics. This chapter addresses this issue, not by explaining when or why case study research should be used in humanitarian logistics, but rather explaining how it was used to conduct an in-depth case study with one international humanitarian organization: Médecins Sans Frontières (MSF) France. The chapter explains thoroughly the process of conducting this case study as a mean of sharing an experience, and sheds a light on some of the key aspects to take into account in order to get the most of this method.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 299.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 379.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    For a thorough description of the actual case study, please refer to Vega (2016).

  2. 2.

    The logistics facility is considered as a branch of the French section and the perspective from this facility can vary from that of the staff from the headquarters.

References

  • Beamon, B. M. (2004). Humanitarian relief chains: Issues and challenges. Proceedings of the 35th International Conference on Computers & Industrial Engineering, San Francisco, CA, USA.

    Google Scholar 

  • Beamon, B. and Kotleba, S. (2006). Inventory management support systems for emergency humanitarian relief operations in South Sudan. The International Journal of Logistics Management, 17(2), 187–212.

    Article  Google Scholar 

  • Bucholtz, M. (2000). The policies of transcription. Journal of Pragmatics, 32, 1439–1465.

    Google Scholar 

  • Cook, G. (1990). Transcribing infinity. Journal of Pragmatics, 14, 1–24.

    Google Scholar 

  • Davidson, C. (2009). Transcription: Imperatives for qualitative research. International Journal of Qualitative Methods, 8(2), 35–52.

    Article  Google Scholar 

  • Dean, A. and Sharp, J. (2006). Getting the most from Nud*ist/Nvivo. The Electronic Journal of Business Research Methods, 4(1), 11–12.

    Google Scholar 

  • Denzin, N. K. and Lincoln, Y. S. (2005). Introduction: The discipline and practice of qualitative research, in N. K. Denzin and Y. S. Lincoln (eds), The Sage handbook of qualitative research. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Ellram, L. M. (1996). The use of the case study method in logistics research. Journal of Business Logistics, 17(2), 93–138.

    Google Scholar 

  • Flyvbjerg, B. (2006). “Five Misunderstandings About Case-Study Research.” Qualitative Inquiry, 12(2), 219–245.

    Article  Google Scholar 

  • Gioia, D. A. and Pitre, E. (1990). Multiparadigm perspectives on theory building. Academy of Management Review, 15(4), 548–602.

    Google Scholar 

  • Gralla, E., Goentzel, J. and Fine, C. (2016). Problem Formulation and Solution. Production and Operations Management, 25(1), 22–35.

    Article  Google Scholar 

  • Guba, E. G. and Lincoln, Y. S. (1989). Fourth generation evaluation. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Halldorsson, A. and Aastrup, J. (2003). Quality criteria for qualitative inquiries in logistics. European Journal of Operational Research, 144(2), 321–332.

    Google Scholar 

  • Handfield, R. B. and Melnyk, S. A. (1998). “The scientific theory-building process: a primer using the case of TQM.” Journal of Operations Management, 16(4), 321–339.

    Article  Google Scholar 

  • Jahre, M. and Jensen, L.-M. (2010). “Coordination in humanitarian logistics through clusters.” International Journal of Physical Distribution & Logistics Management, 40(8/9), 657–674.

    Article  Google Scholar 

  • Kovács, G. and Spens, K. M. (2005). “Abductive reasoning in logistics research.” International Journal of Physical Distribution & Logistics Management, 35(2), 132–144.

    Article  Google Scholar 

  • Kunz, N. and Reiner, G. (2012). A meta‐analysis of humanitarian logistics research. Journal of Humanitarian Logistics and Supply Chain Management, 2(2), 116–147.

    Article  Google Scholar 

  • Leech, N. L. and Onwuegbuzie, A. J. (2011). Beyond constant qualitative data analysis: Using Nvivo. School Psychology Quarterly, 26(1), 70–84.

    Article  Google Scholar 

  • Manuj, I. and Mentzer, J. T. (2008). Global supply chain risk management strategies. International Journal of Physical Distribution & Logistics Management, 38(3), 192–223.

    Article  Google Scholar 

  • Mentzer, J. T. and Kahn, K. B. (1995). A framework of logistics research. Journal of Business Logistics, 16(1), 231–250.

    Google Scholar 

  • Meredith, J., Raturi, A., Gyampah, K. and Kaplan, B. (1989). “Alternative research paradigms in operations.” Journal of Operations Management 8(4), 297–326.

    Article  Google Scholar 

  • Miles, M. B. and Huberman, M. (1994). Qualitative data analysis. Thousand Oaks, CA: SAGE.

    Google Scholar 

  • Neuman, W. L. (2007). Social research methods: Quantitative and qualitative methods, 2nd Edn. Boston, MA: Pearson.

    Google Scholar 

  • Ochs, E. (1979). Transcription as theory. In E. Ochs and B. B. Schiefflin (eds), Developmental pragmatics (pp. 43–72). New York: Academic.

    Google Scholar 

  • Oloruntuba, R. and Gray, R. (2006). Humanitarian aid: An agile supply chain? Supply Chain Management: An International Journal, 11(2), 115–120.

    Article  Google Scholar 

  • QSR. (2008). Nvivo 8 fundamentals: Starting to work with your material. QSR International.

    Google Scholar 

  • Schulz, S. and Blecken, A. (2010). Horizontal cooperation in disaster relief logistics: Benefits and impediments. International Journal of Physical Distribution & Logistics Management, 40(8/9), 636–656.

    Article  Google Scholar 

  • Siggelkow, N. (2007). Persuasion with case studies. Academy of Management Journal, 50(1), 20–24.

    Article  Google Scholar 

  • Stock, J. R. (1997). Applying theories from other disciplines to logistics. International Journal of Physical Distribution & Logistics Management, 27(9–10), 515–539.

    Article  Google Scholar 

  • Strauss, A. and Corbin, J. (1990). Basics of qualitative research: Grounded theory procedures and techniques. Sage: Newbury Park, CA.

    Google Scholar 

  • Tomasini, R. M. and Van Wassenhove, L. N. (2009). From preparedness to partnerships: Case study research on humanitarian logistics. International Transactions in Operational Research, 16, 549–559.

    Article  Google Scholar 

  • Vega, D. (2016). Exploring logistics competences and capabilities in non-for-profit environments: The case of Medecins Sans Frontières. In Kovács et al. (ed.), Supply Chain Management for Humanitarians, Kogan-Page.

    Google Scholar 

  • Voss, C., Tsikriktsis, N. and Frohlich, M. (2002). Case research in operations management. International Journal of Operations and Production Management, 22(2), 195–219.

    Article  Google Scholar 

  • Walker, H. and Harland, C. (2008) E‐procurement in the United Nations: Influences, issues and impact. International Journal of Operations & Production Management, 28(9), 831–857.

    Article  Google Scholar 

  • Yin, R. K. (2009). Case Study Research – Design and Methods, 4th Edn. Thousand Oaks, CA: Sage.

    Google Scholar 

Download references

Acknowledgments

The author would like to acknowledge Bruno Delouche, Philippe Cachet, David Vicqery, and the staff from MSF Logistique and the MSF headquarters in Paris, and professors Nathalie Fabbe-Costes and Marianne Jahre for their support and guidance for this case study.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Diego Vega .

Editor information

Editors and Affiliations

Copyright information

© 2018 The Author(s)

About this chapter

Cite this chapter

Vega, D. (2018). Conducting In-Depth Case Studies in Humanitarian Logistics: The Case of MSF. In: Kovács, G., Spens, K., Moshtari, M. (eds) The Palgrave Handbook of Humanitarian Logistics and Supply Chain Management. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-59099-2_6

Download citation

Publish with us

Policies and ethics