Advertisement

A Sociological Perspective on Corporations and Tool-Mediated Business Communication

  • Anna Danielewicz-Betz
Chapter

Abstract

This chapter deals with selected sociological approaches to organisations and communication by means of enterprise software. Corporations and enterprise software are considered from the cybernetic perspective (in particular with reference to Stanford Beer) and from that of systems theory as further developed by Niklas Luhmann. Relevant examples from business practice are given, especially related to the Sales division of a globally operating IT corporation.

Reference is made to the Habermasian theory of social action, particularly to the strategic and instrumental action and interaction characteristic of modern corporations and the imperative mode of managerial interactions.

The modern concept of time is viewed mainly from the perspective of Hartmut Rosa’s account of time scarcity, time prosperity and time acceleration. Temporal aspects of the modern workplace are also discussed.

Keywords

Business Process Transnational Corporation Enterprise Resource Planning Sales Representative Validity Claim 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

References

  1. Albarran, A. B., & Arrese, A. (2003). Time and media markets. Mahwah: Lawrence Erlbaum Associates.Google Scholar
  2. Alvesson, M., & Willmott, H. (2012). Making sense of management: A critical introduction (2nd ed.). Thousand Oaks: Sage.Google Scholar
  3. Ancona, D., & Chong, C. (1996). Entrainment: Pace, cycle and rhythm in organizational behavior. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behaviour (Vol. 18, pp. 251–284). Greenwich: JAI Press.Google Scholar
  4. Andrews, D. C. (2009). North America: The state of the field. In F. Bargiela-Chiappini (Ed.), The handbook of business discourse (pp. 43–52). Edinburgh: Edinburgh University Press.Google Scholar
  5. Ashby, W. R. (1956). An introduction to cybernetics. London: Chapman and Hall.CrossRefGoogle Scholar
  6. Ashby, W. R. (1970). Information flows within large coordinated systems (Biological Computer Laboratory BCL Report #70.2). Urbana: University of Illinois, pp. 38–39.Google Scholar
  7. Austin, J. L. (1962). How to do things with words. Oxford: Clarendon.Google Scholar
  8. Austin, J. L. (1975). How to do things with words (2nd ed.). Oxford: Oxford University Press.Google Scholar
  9. Baecker, D. (2003). Organisation und management. Frankfurt am Main: Suhrkamp.Google Scholar
  10. Baecker, D. (2006). The form of the firm. Organization, 13(1), 109–142.CrossRefGoogle Scholar
  11. Ballard, D. I., & Seibold, D. R. (2000). Time orientation and temporal variation across work groups: Implications for group and organizational communication. Western Journal of Communication, 64, 218–242.CrossRefGoogle Scholar
  12. Ballard, D. I., & Seibold, D. R. (2003). Communicating and organizing in time: A meso-level model of organizational temporality. Management Communication Quarterly, 16, 380–415.CrossRefGoogle Scholar
  13. Ballard, D. I., & Seibold, D. R. (2004a). Organizational members’ communication and temporal experience: Scale development and validation. Communication Research, 31, 135–172.CrossRefGoogle Scholar
  14. Ballard, D. I., & Seibold, D. R. (2004b). Communication-related organizational structures and work group members’ temporal experience: The effects of interdependence, type of technology, and feedback cycle on members’ views and enactments of time. Communication Monographs, 71, 1–27.CrossRefGoogle Scholar
  15. Ballard, D. I., & Seibold, D. R. (2006). The experience of time at work: Relationship to communication load, job satisfaction, and interdepartmental communication. Communication Studies, 57(3), 317–340. doi: 10.1080/10510970600845974.CrossRefGoogle Scholar
  16. Bastos, M. T. (2013). A cultural form for the technological society. Matrizes, 7(1), 193–195.CrossRefGoogle Scholar
  17. Baudrillard, J. (1990). Fatal strategies. New York: Semiotext(e).Google Scholar
  18. Baudrillard, J. (1993). Symbolic exchange and death. London: Sage.Google Scholar
  19. Beck, U. (2000). What is globalization? (P. Camiller, Trans.). London: Polity.Google Scholar
  20. Beer, S. (1959). Kybernetik und Management. Frankfurt am Main: S. Fischer Verlag.Google Scholar
  21. Beer, S. (1972). Brain of the firm: A development in management cybernetics. Freiburg: Herder and Herder.Google Scholar
  22. Beer, S. (1979). The heart of enterprise (Vol. 2). Hoboken: Wiley.Google Scholar
  23. Bennett, J. B. (2000). Time and intimacy: A new science of personal relationships. Mahwah: Lawrence Erlbaum Associates.Google Scholar
  24. Berghaus, M. (2011). Luhmann leicht gemacht: Eine Einführung in die Systemtheorie, translated: Luhmann made easy: An introduction to systems theory (3rd ed.). Köln: Böhlau Verlag.Google Scholar
  25. Bernstein, R. J. (2011). Beyond objectivism and relativism: Science, hermeneutics, and praxis. Philadelphia: University of Pennsylvania Press.Google Scholar
  26. Biebricher, T. (2005). Selbstkritik der Moderne: Foucault und Habermas im Vergleich (Frankfurter Beiträge zur Soziologie und Sozialphilosophie, Vol. 7). Frankfurt am Main: Campus Verlag.Google Scholar
  27. Bourdieu, P. (1977). Outline of a theory of practice. Cambridge: Cambridge University Press.CrossRefGoogle Scholar
  28. Bruneau, T. (1996). Subjective time, social interaction, and personal identity. In H. B. Mokros (Ed.), Interaction & identity: Information and behavior (Vol. 5, pp. 97–115). New Brunswick: Transaction Publishers.Google Scholar
  29. Calton, J. M., & Payne, S. L. (2003). Coping with paradox. Business & Society, 42(1), 7–42.CrossRefGoogle Scholar
  30. Candlin, C. (2002). Research and practice in professional discourse. Hong Kong: City University of Hong Kong Press.Google Scholar
  31. Carlile, P. R. (2002). A pragmatic view of knowledge and boundaries: Boundary objects in new product development. Organization Science, 13(4), 442–455.CrossRefGoogle Scholar
  32. Carney, B. M. (2014, 27 October). Let’s Uberize the entire economy. Opinion Forbes. Retrieved from http://www.forbes.com/sites/realspin/2014/10/27/lets-uberize-the-entire-economy/
  33. Chilton, S., Cuzzo, W., & Stalzer, M. (2005). Habermas’s theory of communicative action as a theoretical framework for mediation practice. Conflict Resolution Quarterly, 22(3), 325–348.CrossRefGoogle Scholar
  34. Clemson, B. (1984). Cybernetics: A new management tool. Preston: Abacus Press.Google Scholar
  35. Colclasure, D. L. (2011). Habermas and literary rationality. London: Routledge.Google Scholar
  36. Corbett, J. M., Rasmussen, L. B., & Rauner, F. (2012). Crossing the border: The social and engineering design of computer integrated manufacturing systems. Berlin: Springer Science & Business Media.Google Scholar
  37. Deetz, S. A. (1992a). Democracy in an age of corporate colonization: Developments in communication and the politics of everyday life. Albany: State University of New York Press.Google Scholar
  38. Dillard, J. F., & Yuthas, K. (2006). Enterprise resource planning systems and communicative action. Critical Perspectives on Accounting, 17(2), 202–223.CrossRefGoogle Scholar
  39. Farlow, S. J. (1984). Self-organizing methods in modeling: GMDH type algorithms (Vol. 54). Boca Raton: CRC Press.Google Scholar
  40. Florida, R. (2002). The rise of the creative class: And how it’s transforming work, leisure, community and every day life. New York: Basic Books.Google Scholar
  41. Fraser, J. A. (2001). White-collar sweatshop: The deterioration of work and its rewards in corporate America. New York: W. W. Norton & Company.Google Scholar
  42. Fuchs-Goldschmidt, I. (2008). Konsens als normatives Prinzip der Demokratie. Zur Kritik der deliberativen Demokratietheorie. Wiesbaden: Verlag für Sozialwissenschaften.Google Scholar
  43. Fultner, B. (2014). Jurgen Habermas: Key concepts. London: Routledge.Google Scholar
  44. Graham, R. J. (1981). The role of perception of time in consumer research. Journal of Consumer Research, 7, 335–342.CrossRefGoogle Scholar
  45. Grey, C. (1999). ‘We are all managers now’, ‘We always were’: On the development and demise of management. Journal of Management Studies, 36(5), 561–585.CrossRefGoogle Scholar
  46. Habermas, J. (1981). Kleine Politische Schriften (I–IV). Suhrkamp: Frankfurt am Main.Google Scholar
  47. Habermas, J. (1984, 1987). The theory of communicative action. Vols. 1 and 2. Boston: Beacon.Google Scholar
  48. Habermas, J. (1988). Law and morality (K. Baynes, Trans.). In S. McMurrin (Ed.), The tanner lectures on human values (Vol. 8, pp. 217–279). Salt Lake City: Utah University Press.Google Scholar
  49. Habermas, J. (1999). Wahrheit und Rechtfertigung. Philosophische Aufsätze. Frankfurt am Main: Suhrkamp Verlag.Google Scholar
  50. Hallahan, K., Holtzhausen, D., van Ruler, B., Verčič, D., & Sriramesh, K. (2007). Defining strategic communication. International Journal of Strategic Communication, 1(1), 3–35.CrossRefGoogle Scholar
  51. Hancock, P., & Tyler, M. (2004). “MOT your life”: Critical management studies and the management of everyday life. Human Relations, 57(5), 619–645.CrossRefGoogle Scholar
  52. Harvey, D. (1989). The conditions of postmodernity: An enquiry into the origins of cultural change. Nueva York: Blackwell.Google Scholar
  53. Harvey, D. (1999). Time-space compression and the postmodern condition. Modernity: Critical Concepts, 4, 98–118.Google Scholar
  54. Holmer-Nadesan, M. (1997). Essai: Dislocating (instrumental) organizational time. Organizational Studies, 18(3), 481–510.CrossRefGoogle Scholar
  55. Hylmö, A., & Buzzanell, P. M. (2003). The phenomenon of telecommuting and changing organizations: An organizational culture examination. Communication Monographs, 70, 329–356.Google Scholar
  56. Ingram, D. (1989). Habermas and the dialectic of reason. Yale: Yale University Press.Google Scholar
  57. Jessop, B. (2014, February 9). The relevance of Luhmann’s systems theory and of Laclau and Mouffe’s discourse analysis to the elaboration of Marx’s state theory. Retrieved from http://bobjessop.org/2014/02/09/the-relevance-of-luhmanns-systems-theory-and-of-laclau-and-mouffes-discourse-analysis-to-the-elaboration-of-marxs-state-theory/
  58. Kemmis, S., McTaggart, R., & Retallick, J. (Eds.). (2004). The action research planner (2nd ed. Rev.). Karachi: Aga Khan University, Institute for Educational Development.Google Scholar
  59. Kieser, A., & Seidl, D. (2013). Communication-centered approaches in German management research: The influence of sociological and philosophical traditions. Management Communication Quarterly XX(X), 1–12. doi: 10.1177/0893318912469940
  60. Kirby, E. L., & Krone, K. J. (2002). “The policy exists but you can’t really use it”: Communication and the structuration of work-family policies. Journal of Applied Communication Research, 30, 50–77.CrossRefGoogle Scholar
  61. Kirsch, W. (1988). Die Handhabung von Entscheidungsprozessen: Einführung in die Theorie der Entscheidungsprozesse (3rd ed.). München: Barbara Kirsch Verlag. Please check the edit made in the reference "Kirsch (1988)" is okay. Done Google Scholar
  62. Kirsch, W. (1992). Kommunikatives Handeln, Autopoiese, Rationalität: Sondierungen zu einer evolutionären Führungslehre. München: Verlag Barbara Kirsch.Google Scholar
  63. Kirsch, W., & zu Knyphausen, D. (1993). Gibt es in betriebswirtschaftlichen Organisationen ein verständigungsorientiertes Handeln? Zu den handlungstheoretischen Grundlagen der Organisationstheorie. Die Betriebswirtschaft, 53, 221–234.Google Scholar
  64. Kneer, G. (1996). Rationalisierung, Disziplinierung und Rationalisierung. Sozialtheo rie und Zeitdiagnose bei Habermas. Opladen: Foucault und Luhmann.Google Scholar
  65. Knoblauch, H. (1995). Kommunikationskultur: die kommunikative Konstruktion kultureller Kontexte. Berlin: De Gruyter.Google Scholar
  66. Kolbeck, C. (2001). Zukunftsperspektiven des Beratungsmarktes. Eine Studie zur klassischen und systemischen Beratungsphilosophie [Future perspectives of the consulting market: A study of the classical and systemic consulting philosophy]. Wiesbaden: DUV.Google Scholar
  67. Lash, S. (2002). Critique of information. Thousand Oaks: Sage.Google Scholar
  68. Levine, R. V. (1988). The pace of life across cultures. In J. E. McGrath (Ed.), The social psychology of time: New perspectives (pp. 39–60). Newbury Park: Sage.Google Scholar
  69. Levine, P. (2012, July 11). Habermas and critical theory (a primer). Retrieved from http://peterlevine.ws/?p=9224
  70. Lippuner, R. (2008). Die Abhängigkeit unabhängiger Systeme. Zur strukturellen Kopplung von Gesellschaft und Umwelt. In H. Egner, B. M. Rattner, & R. Dikau (Eds.), Umwelt als System–System als Umwelt (pp. 103–117). München: Ökom. Please check if inserted book title for Lippuner (2008) is correct. Done Google Scholar
  71. Luhmann, N. (1984). Soziale systeme (p. 191). Frankfurt am Main: Suhrkamp.Google Scholar
  72. Luhmann, N. (1994). Der “Radikale Konstruktivismus” als Theorie der Massenmedien? Bemerkungen zu einer irreführenden Debatte. Communicatio Socialis, 27(1), 7–12.Google Scholar
  73. Luhmann, N. (1995a). Social systems. Stanford: Stanford University Press.Google Scholar
  74. Luhmann, N. (1995b). Soziologische Aufklärung 6: Die Soziologie Und Der Mensch. Opladen: Westdeutscher Verlag.Google Scholar
  75. Luhmann, N. (1996). On the scientific context of the concept of communication. Social Science Information, 35(2), 257–267.CrossRefGoogle Scholar
  76. Luhmann, N. (1997). Die Gesellschaft der Gesellschaft. Frankfurt am Main: Suhrkamp.Google Scholar
  77. Luhmann, N. (2000). Organisation und Entscheidung. Opladen: Westdeutscher Verlag.CrossRefGoogle Scholar
  78. Luhmann, N. (2005). Einführung in die Theorie der Gesellschaft. Heidelberg: Carl-Auer Verlag.Google Scholar
  79. Luhmann, N., & Fuchs, P. (1989). Kommunikationssperren in der Unternehmensberatung. In N. Luhmann, P. Fuchs & P. Fuchs (Eds.), Reden und Schweigen (Vol. 848, pp. 209–227). Frankfurt am Main: Suhrkamp.Google Scholar
  80. Malik, F. (2008). Strategie des Managements komplexer Systeme: Ein Beitrag zur Management-Kybernetik evolutionärer Systeme (10th ed). Bern: Haupt VerlagGoogle Scholar
  81. Mandelbrot, B. B. (1982). Fractal geometry of nature. San Francisco: WH Freeman and Company.Google Scholar
  82. McCann, R., & Giles, H. (2002). Ageism in the workplace: A communication perspective. In T. D. Nelson (Ed.), Ageism: Stereotyping and prejudice against older persons (pp. 163–199). Cambridge, MA: MIT Press.Google Scholar
  83. McGrath, J. E., & Kelly, J. R. (1986). Time and human interaction: Toward a social psychology of time. New York: Guilford Press.Google Scholar
  84. McKerrow, R. (1999). Space and time in the postmodern polity. Western Journal of Communication, 63, 271–290.CrossRefGoogle Scholar
  85. Mohe, M., & Seidl, D. (2011). Theorizing the client-consultant relationship from the perspective of social-systems theory. Organization, 18, 3–22.CrossRefGoogle Scholar
  86. Mumby, D. K. (2013). Organizational communication: A critical approach. Los Angeles: Sage.Google Scholar
  87. Nadesan, M. H. (1997). Gender and temporality in interpersonal systems. Symbolic Interaction, 20, 21–43.CrossRefGoogle Scholar
  88. Novellino, T. (2015, June 4). Don’t get cozy, Fortune 500: It’s do-or-die time for digital disruption, says this author. The Upstart Business Journal. Retrieved from http://upstart.bizjournals.com/resources/author/2015/06/04/fortune-500-must-disrupt-or-die-writes-r-ray-wang.html?page=all
  89. Parker, L. D. (2002). It’s been a pleasure doing business with you: A strategic analysis and critique of university change management. Critical Perspectives on Accounting, 13(5), 603–619.CrossRefGoogle Scholar
  90. Perlow, L. A. (1997). Finding time: How corporations, individuals, and families can benefit from new work practices. Ithaca: Cornell University Press.Google Scholar
  91. Peterson, C. C. (1996). The ticking of the social clock: Adults’ beliefs about the timing of transition events. International Journal of Aging and Human Development, 42, 189–203.CrossRefGoogle Scholar
  92. Postone, M. (1996). Time, labor, and social domination: A reinterpretation of Marx’s critical theory. Cambridge: Cambridge University Press.Google Scholar
  93. Rhodes, C., & Westwood, R. (2007). Critical representations of work and organization in popular culture. London: Routledge.Google Scholar
  94. Robinson, J., & Godbey, G. (2010). Time for life: The surprising ways Americans use their time. University Park: Penn State Press.Google Scholar
  95. Rosa, H. (2003). Social acceleration: Ethical and political consequences of a desynchronized high-speed society. Constellations, 10(1), 3–33.CrossRefGoogle Scholar
  96. Rosa, H. (2013). Social acceleration: A new theory of modernity. New York: Columbia University Press.CrossRefGoogle Scholar
  97. Sabelis, I. H. J. (2002). Manager’s times: A study of times in the work and life of top managers. Amsterdam: Bee’s Books.Google Scholar
  98. Sarangi, S. K., & Slembrouck, S. (1992). Non-cooperation in communication: A reassessment of Gricean pragmatics. Journal of Pragmatics, 17(2), 117–154.CrossRefGoogle Scholar
  99. Scherer, A. G., & Palazzo, G. (2007). Toward a political conception of corporate responsibility: Business and society seen from a Habermasian perspective. Academy of Management Review, 32(4), 1096–1120.Google Scholar
  100. Scheuerman, E. (2004). Liberal democracy and the social acceleration of time. Baltimore/London: Johns Hopkins University Press.Google Scholar
  101. Schmickl, C., & Kieser, A. (2008). How much do specialists have to learn from each other when they jointly develop radical product innovations? Research Policy, 37, 1148–1163.CrossRefGoogle Scholar
  102. Schriber, J. B., & Gutek, B. A. (1987). Some time dimensions of work: The measurement of an underlying dimension of organizational culture. Journal of Applied Psychology, 72, 642–650.CrossRefGoogle Scholar
  103. Seidl, D. (2004). Luhmann’s theory of autopoietic social systems. München: Ludwig-Maximilians-Universität München, Munich School of Management. Please check if inserted location for Seidl (2004) is okay. Done Google Scholar
  104. Seidl, D. (2005a). Organizational identity and self-transformation. An autopoietic perspective. Aldershot: Ashgate Publishing Ltd.Google Scholar
  105. Seidl, D. (2005b). Organization and interaction. In D. Seidl & K. H. Becker (Eds.), Niklas Luhmann and organization studies (pp. 145–170). Copenhagen: Liber & Copenhagen Business School Press.Google Scholar
  106. Seidl, D., & Becker, K. H. (2005). Introduction: Luhmann’s organization theory. In D. Seidl & K. H. Becker (Eds.), Niklas Luhmann and organization studies (pp. 8–18). Copenhagen: Liber & Copenhagen Business School Press.Google Scholar
  107. Seidl, D., & Becker, K. H. (2010). Organizations as distinction generating and processing systems: Niklas Luhmann’s contribution to organization studies. In S. Clegg (Ed.), Directions in organization studies (pp. 205–228). London: Sage.Google Scholar
  108. Seidl, D., & Mormann, H. (2014). Niklas Luhmann as organization theorist. In P. Adler, P. du Gay, G. Morgan, & M. Reed (Eds.), Oxford handbook of sociology, social theory and organization studies: Contemporary currents (pp. 125–157). Oxford: Oxford University Press. Please check if inserted editor name, publisher name and location for “Darics (2015b), Feldman and Pentland (2005), Jones (2009), Mulholland (1999), Schmisseur et al. (2009), Seidl and Mormann (2014)” are correct. Done Google Scholar
  109. Starkey, K. (1989). Time and work: A psychological perspective. In P. Blyton, J. Hassard, S. Hill, & K. Starkey (Eds.), Time, work, and organization (pp. 57–78). New York: Routledge.Google Scholar
  110. Suchman, M. C. (1995). Managing legitimacy: Strategic and institutional approaches. Academy of Management Review, 20(3), 571–610.Google Scholar
  111. Sutter, M., & Kieser, A. (2015). How consultants and their clients collaborate in spite of massive communication barriers. International Journal of Business Communication, 1–29. doi: 10.1177/2329488415613340.
  112. Suurmond, C. (2011). Administrations as instruments for dealing with organizational complexity. In B. Shishkov (Ed.), Business modeling and software design (pp. 130–146). Berlin/Heidelberg: Springer.Google Scholar
  113. Swanson, D. L. (1999). Toward an integrative theory of business and society: A research strategy for corporate social performance. Academy of Management Review, 24, 506–521.Google Scholar
  114. Thomke, S. H. (1998). Managing experimentation in the design of new products. Management Science, 44, 743–762.CrossRefGoogle Scholar
  115. Turner, J., & Reinsch, N. L., Jr. (2007). The business communicator as presence allocator: Multicommunicating, equivocality, and status at work. Journal of Business Communication, 44(1), 36–58.CrossRefGoogle Scholar
  116. von Foerster, H. (1960). On self-organizing systems and their environments. In M. C. Yovits & S. Cameron (Eds.), Self-organizing systems (pp. 31–50). London: Pergamon Press.Google Scholar
  117. Warf, B. (2013). Time-space compression. Oxford Bibliographies. doi: 10.1093/obo/9780199874002-0025. Retrieved from http://www.oxfordbibliographies.com/view/document/obo-9780199874002/obo-9780199874002-0025.xml
  118. Watson, B. (2009). Fera’s official launch event and symposium: The importance of evidence in addressing the challenges facing Defra FERA e 15/6/2009, p. 23. Retrieved from http://www.fera.defra.gov.uk/aboutUs/documents/launch/bobWatson.pdf. Accessed 11 Mar 2011.
  119. Wiener, N. (1965). Cybernetics or control and communication in the animal and the machine (2nd ed.). Cambridge, MA: MIT Press.Google Scholar
  120. Wolburg, J. M. (1999). Time: The silent cultural value in American television advertising. Journalism & Mass Communication Quarterly, 76(3), 419–432.CrossRefGoogle Scholar
  121. Wolburg, J. M. (2001). Preserving the moment, commodifying time, and improving upon the past: Insights into the depiction of time in American advertising. Journal of Communication, 51, 696–719.CrossRefGoogle Scholar
  122. Wolburg, J. M., & Taylor, R. E. (1998). Celebrate the moments of your life: An investigation of time as a cultural value in American television advertising. In J. B. Ford & E. D. Honeycutt Jr. (Eds.), Developments in marketing science (Vol. 21, pp. 363–367). Norfolk: Academy of Marketing Science.Google Scholar
  123. Yuthas, K., Rogers, R., & Dillard, J. F. (2002). Communicative action and corporate annual reports. Journal of Business Ethics, 41(1-2), 141–157.CrossRefGoogle Scholar
  124. Zerubavel, E. (1981). Hidden rhythms: Schedules and calendars in social life. Chicago: University of Chicago Press.Google Scholar
  125. Zorriassatine, F., Wykes, C., Parkin, R., & Gindy, N. (2003). A survey of virtual prototyping techniques for mechanical product development. Proceedings of the Institution of Mechanical Engineers, Part B: Engineering Manufacture, 217, 513–530.CrossRefGoogle Scholar
  126. zu Knyphausen, D., & Schweizer, L. (2011). Industry evolution and the interplay between extrinsic and intrinsic motivation Software and genomics from a Habermasian perspective. Managementforschung 21, 215–247. Wiesbaden: P. Conrad & J. Sydow Gabler-Verlag.Google Scholar

Copyright information

© The Author(s) 2016

Authors and Affiliations

  • Anna Danielewicz-Betz
    • 1
  1. 1.Ludwig-Maximilians UniversityMunichGermany

Personalised recommendations