Abstract
Cognitive aspects of the human mind form the foundations of solving usability problems. However, being able to use a technology is not the only critical psychological question in the design of successful HTI. In addition to understanding users’ capabilities, it is equally important to comprehend their preferences and what they want to accomplish with the help of technologies. Knowledge of the dynamic mind—in particular human emotions, motives, and personality—helps address such ‘liking and wanting’ concerns in HTI design.
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- 1.
Appraisal can also be seen as an apperceptive process associating emotional values with cognitions.
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It is important to understand the distinction between the two concepts: engineering interaction books routinely entail the concept of ‘user need’, which is an intuitive concept that has only an indirect connection to psychological needs. Thus it is important to separate ‘user need’ from human needs. The purpose of technology is to have a function, often related to very complex systems of human life, and therefore it should not be simplified to such overall concepts as user need.
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Saariluoma, P., Cañas, J.J., Leikas, J. (2016). Emotions, Motives, Individuals, and Cultures in Interaction. In: Designing for Life. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-53047-9_5
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