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Challenges and Opportunities in Public Service Interpreting pp 135–156Cite as

Palgrave Macmillan

Towards a Unified Model for Interpreter User Training in Communication via an Interpreter: The Norwegian Experience

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Abstract

Based on real-life examples from the Norwegian public sector, this chapter will underline the importance of delineating clearer boundaries between the interpreter’s and the interpreter user’s areas of responsibility/expertise in order to facilitate communication in interpreter-mediated institutional dialogues.

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Notes

  1. 1.

    There are always at least two interpreter users in every interpreter-mediated dialogue. In this article I will use interpret user to denote the public service employee.

  2. 2.

    Statistics Norway, www.ssb.no/innvbef. Accessed 23 May 2014.

  3. 3.

    N denotes the number of respondents.

  4. 4.

    Question 1: The content of the course was—not relevant (1) very relevant (5); Question 2: The amount of material presented was—too little (1)—too much (5); Question 3: To what extent can you use the knowledge acquired from this course in your work: small extent (1)—great extent (5); Question 4: What are your most important learning outcomes from the course?; Question 5: Is there anything lacking in the course?; Question 6: In your opinion, what should the course have more or less of?; Question 7: How did the different pedagogical methods used in the course function (role-play, work in pairs, discussions, film, presentations)?

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Author information

Authors and Affiliations

  1. Oslo and Akershus University College, Oslo, Norway

    Tatjana Radanović Felberg

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  1. Tatjana Radanović Felberg
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Editors and Affiliations

  1. Leeds Beckett University , Leeds, United Kingdom

    Théophile Munyangeyo

  2. Leeds Beckett University , Leeds, United Kingdom

    Graham Webb

  3. Modern Languages and Cultures, University of Liverpool Modern Languages and Cultures, Liverpool, United Kingdom

    Marina Rabadán-Gómez

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Felberg, T.R. (2016). Towards a Unified Model for Interpreter User Training in Communication via an Interpreter: The Norwegian Experience. In: Munyangeyo, T., Webb, G., Rabadán-Gómez, M. (eds) Challenges and Opportunities in Public Service Interpreting. Palgrave Macmillan, London. https://doi.org/10.1057/978-1-137-45000-5_6

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  • DOI: https://doi.org/10.1057/978-1-137-45000-5_6

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  • Publisher Name: Palgrave Macmillan, London

  • Print ISBN: 978-1-137-44999-3

  • Online ISBN: 978-1-137-45000-5

  • eBook Packages: Social SciencesSocial Sciences (R0)

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