Software process technologies and the competitiveness challenge

Abstract

Competitive quality is a need for the progress of the Information Technology sector. For enterprises, process is the starting point of all the approaches in the achievement of competitive quality. Despite these widely accepted hypotheses, we fail to demonstrate that Software Process Technologies are really adopted by enterprises. In this position paper we want to stimulate the discussion about the practical adoption of process technologies proposing two issues. First, following the demand for quality, work in the field of process technologies must be directly addressed to quality achievement. Second, if we want to “sell” process technologies, we have to propose to enterprises an incremental approach that minimises investments and promises quality results in the short term.