Abstract
Current business challenges such as deregulation, mergers, globalisation and increased competition have given rise to a new process-centric philosophy of business management. The key issue in this paradigm is the concept of business process. From a methodological perspective, this movement has resulted in a considerable number of approaches that encourage the modelling of business processes as a key component of any improvement or re-engineering endeavour. However, there is a considerable controversy amongst all these competing approaches about the most appropriate way for identifying the types and number of relevant processes. Existing business process modelling approaches describe an enterprise in terms of activities and tasks without offering sufficient guidance towards a process-centred description of the organisation.
In this paper we advocate the use of a goal-driven approach to business process modelling. A systematic approach to developing and documenting business processes on the basis of the explicit or implicit business objectives is put forward. We argue that such an approach should lead to a closer alignment between the intentional and operational aspects of an organisation. Our approach is exemplified through the use of parts of a large industrial application that is currently making use of a goal-driven business process modelling.
Chapter PDF
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
References
Alderman, N., Maffin, D., Thwaites, D., Vaughan, A.T., Braiden, P. and Hills, W. (1997) Understanding customer value: a business process analysis approach, ME-SELA'97, Loughborough, 1997.
Bubenko, J. (1994) The F3 Reference Manual, Deliverable F3, version 0.4, June, 1994.
Davenport, T. (1993) The Process Innovation, Harvard University Press, Cambridge, MA, 1993.
DeMarco, T. (1978) Structured Analysis and System Specification, Yourdon Inc., New York, 1978.
Dobson, J.S., Blyth, A.J.C., Chudge, J. and Strens, R. (1994) The ORDIT Approach to Organisational Requirements, in ‘Requirements Engineering: Social and Technical Issues', M. Jirotka and J. A. Goguen (ed.), Academic Press, London, pp. 87–106.
Easterbrook, S. and Nuseibeh, B. (1995) Managing Inconsistencies in an Evolving Specification, RE'95, IEEE Computer Society Press, Los Alamitos, California, York, England, 1995, pp. 48–55.
Ellis, C.A. and Wainer, J. (1994) Goal-Based Models of Collaboration, Collaborative Computing, Vol. 1, 1994, pp. 61–86.
Franckson, M. and Peugeot, C. (1991) Specification of the Object and Process Modelling Language, ESF Report D122-OPML-1.0, 1991.
Hammer, M. and Champy, J. (1993) Reengineering the corporation — a manifesto for business revolution, 1993.
IDEF0 (1993) Integration Definition for Function Modeling (IDEF0), Computer Systems Laboratory, National Institute of Standards and Technology, FIPS Pub 183, Dec 21, 1993, 1993.
Jarke, M., Bubenko, J., Rolland, C., Sutcliffe, A. and Vassiliou, Y. (1993) Theories Underlying Requirements Engineering: An Overview of NATURE at Genesis, IEEE International Symposium on Requirements Engineering, IEEE Computer Society Press, San Diego, California, 1993, pp. 19–31.
Kueng, P. and Kawalek, P. (1997) Goal-Based Business Process Models: Creation and Evaluation, Business Process Management Journal, Vol. 3, No. 1, 1997.
Loucopoulos, P., Kavakli, V., Prekas, N., Rolland, C., Grosz, G. and Nurcan, S. (1997) Using the EKD Approach — The Modelling Component, UMIST, WP2/T2.1/UMIST/1, April 1997, 1997.
Ould, M. (1995) Business Processes: Modelling and Analysis for Re-engineering and Improvement., John Wiley & Sons, Chichester, 1995.
Ross, D.T. and Schoman, K.E. (1977) Structured Analysis for Requirement Definition, IEEE Transactions on Software Engineering, Vol. SE-3, No. 1, 1977, pp. 1–65.
Singh, B. and Rein, G.L. (1992) Role Interaction Nets (RINs): A Process Definition Formalism, MCC, Technical Report, #CT-083-92, July 1992, 1992.
Swenson, K.D. and Irwin, K. (1995) Workflow Technology: tradeoffs for Business Processes Re-engineering, Conference on Organisational Computing Systems COOCS 95, CA, 1995.
Yu, E. (1994) Modelling Strategic Relationships for Process Reengineering, Ph.D., University of Toronto, 1994.
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 1998 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Kavakli, V., Loucopoulos, P. (1998). Goal-driven business process analysis application in electricity deregulation. In: Pernici, B., Thanos, C. (eds) Advanced Information Systems Engineering. CAiSE 1998. Lecture Notes in Computer Science, vol 1413. Springer, Berlin, Heidelberg. https://doi.org/10.1007/BFb0054232
Download citation
DOI: https://doi.org/10.1007/BFb0054232
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-64556-6
Online ISBN: 978-3-540-69434-2
eBook Packages: Springer Book Archive