Experiences in decision support systems

  • Peter J. Verbeek
Conference paper
Part of the Lecture Notes in Control and Information Sciences book series (LNCIS, volume 174)


The phenomenon of Decision Support Systems has only just emerged. Theory has hardly been founded and even practical guidelines are not yet available. In this paper a framework to structure the design of the product ‘Decision Support System’ is presented. This framework describes the functions that a DSS should offer to a planner, and explains why these functions are required. How the framework can be implemented is illustrated by the description of a Decision Support System built for a strategic manpower planning problem of airline pilots. Furthermore ideas on the design process are presented.


Decision Support System Airline Industry Airline Pilot Manpower Planning Flight Schedule 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© International Federation for Information Processing 1992

Authors and Affiliations

  • Peter J. Verbeek
    • 1
  1. 1.L+T InformaticaEindhovenThe Netherlands

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