Abstract
The study described in the present paper investigates user interface metaphors for Interactive TV (ITV) services for residential customers. Due to the fact that ITV is an emerging technology, it was interesting to obtain information on user expectations and requirements regarding visual presentation and navigation concepts. The study investigated several entrance metaphors according to their acceptance and the ideas and suggestions for improvement they stimulated. A series of usability studies involving a number of representative test persons were conducted, applying a combination of various techniques such as the co-discovery technique and the thinking aloud method. The study's main results proved that the interface metaphors should above all be easy to use, support navigation and information retrieval for the variety of multimedia services offered. Finally, they must be accepted by the target users.
This is a preview of subscription content, log in via an institution to check access.
Preview
Unable to display preview. Download preview PDF.
Reference
H.-J.Bullinger; “Benutzergerechte Gestaltung von Software — Eine Herausforderung an den Industriestandort Deutschland∝, in: W.Coy et al. (eds.); Menschengerechte Software als Wettbewerbsfaktor, Stuttgart 1993
H.-J.Bullinger, M.Burmester, P.Mangol, P.H.Vossen; “Design interaktiver Produkte — Dialog zwischen Mensch und Produkt∝, in: H.-J.Bullinger (ed.); Design interaktiver Produkte — Dialog zwischen Mensch und Produkt, Stuttgart 1995
M.Burmester, F.Koller, T.König; “A User Interface for Interactive Pay TV: PREMIERE Goes Online∝, Edinburgh 1996
M.Burmester, J.Machate; “'Common User Access’ for Electronic Home Devices or 20 Ways to Set the Clock?∝, in: R.Oppermann, S.Bagnara, D.Benyon (eds.); ECCE7 Seventh European Conference on Cognitive Ergonomics. Human-Computer Interaction: From Individuals to Groups in Work, Leisure, and Everyday Life, Sankt Augustin 1994
J.A.M.Kemp, T.van Gelderen; “The Co-Discovery Method: an informal method for iteratively designing consumer products∝, in: Institute for Perception Research, IPO Annual Progress Report 28, The Netherlands 1993
R.L.Mack, J.Nielsen; “Executive Summary∝, in: J.Nielsen, R.Mack (eds.); Usability Inspection Methods, New York 1994
„Evaluation of Existing and Future User Interface Technologies“, Internal Project Report of ACTS010 Project MUSIST
J.Nielsen; “Estimating the number of subjects needed for a thinking aloud test∝, in: Int. J. Human-Computer Studies 41 1994
R.A.Virzi; „Streamlining the design process: Running fewer subjects“, in: Proceedings of Human Factors Society, 34th Annual Meeting, Orlando, FL, 8–12 October, 1990
J.Wozencroft; “ Die Grafiksprache des Neville Brody∝, München 1992
Author information
Authors and Affiliations
Editor information
Rights and permissions
Copyright information
© 1997 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Koller, F., Burmester, M., Wöhr, A. (1997). User interfaces for interactive TV — A case study with end users. In: Fdida, S., Morganti, M. (eds) Multimedia Applications, Services and Techniques — ECMAST '97. ECMAST 1997. Lecture Notes in Computer Science, vol 1242. Springer, Berlin, Heidelberg. https://doi.org/10.1007/BFb0037361
Download citation
DOI: https://doi.org/10.1007/BFb0037361
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-63078-4
Online ISBN: 978-3-540-69126-6
eBook Packages: Springer Book Archive