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Current Situation and Challenges of Human Resources Management at Japanese Financial Institutions: Evidence from a 2017 Attitude Survey of Young and Mid-level Financial Institution Staff

  • Nobuyoshi YamoriEmail author
  • Koji Yoneda
Chapter
  • 96 Downloads
Part of the SpringerBriefs in Economics book series (BRIEFSECONOMICS)

Abstract

In January 2017, we conducted an attitude survey of young and mid-level financial institution staff. This survey asked about many things, including: respondents’ attitudes toward their current workplaces and work experience; their academic history and reasons for choosing employment by their institutions; their sense of accomplishment at work and their satisfaction with compensation/benefits; the strengths of the financial institutions in which they work; advice for customer companies and status of support measures, personnel systems and evaluation systems; and issues related to their workplace and workplace conditions. The survey was administered to early and mid-career financial institution staff in their 20s to 50s and excluded staff with positions of branch chief or higher. Responses were collected from 509 major commercial bank and trust bank staff, 294 regional bank staff, 66 second-tier regional bank staff, 143 credit association staff, and 22 credit cooperative staff, for a total of 1,034 respondents. In this chapter, we report the results of the survey related, in particular, to financial institution personnel management.

Keywords

Regional revitalization Region-based relationship banking Regional finance Personnel evaluation Questionnaire 

References

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Copyright information

© The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  1. 1.Research Institute for Economics & Business AdministrationKobe UniversityKobeJapan
  2. 2.Faculty of EconomicsKumamoto Gakuen UniversityKumamotoJapan

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