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Airlock Digital—Australian Information Security Systems Startup to Scaleup—Where Trust is a Must

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Entrepreneurship in the Asia-Pacific: Case Studies

Abstract

The consumerisation of Information Technology increases cyber vulnerability for any organisation that holds valuable private data where advanced high-level protection is required. This chapter is to present and analyse an entrepreneurial journey of three Australian-based information security experts who seized the opportunity, foresaw the potential for the demand of customised solutions, and endeavoured with their expertise and ingenuity to create Airlock Digital; a company and a brand that offers quality software and cyber-security solutions. For over 6 years the company has grown incrementally with the product having found its product-market-fit across the globe. Airlock Digital has now expanded outside of Australia and is transitioning from a startup to a scaleup.

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Notes

  1. 1.

    ‘Seats’ is the terminology used to indicate how many software licenses are required.

  2. 2.

    SANS is the largest information security training resource in the world www.sans.org.

  3. 3.

    Value Proposition seeks to solve customer problems while satisfying needs (Osterwalder and Pigneur 2010).

  4. 4.

    Customer Segments include what type of market is served (Osterwalder and Pigneur 2010).

  5. 5.

    Key Resources include the assets required to offer and deliver the product or service from the idea stage (Osterwalder and Pigneur 2010).

  6. 6.

    99designs is a global community of online graphic designers: https://99designs.com.au.

  7. 7.

    A full stack developer engineers both client and server software technology with the use of programming language on multiple platforms.

  8. 8.

    Ries (2011) coined this term MVP and uses it akin to ‘prototype’, except that the point of a MVP is to test a businesses’ hypothesis.

  9. 9.

    Key Activities are the number of actions performed such as reaching their market (Osterwalder and Pigneur 2010).

  10. 10.

    AustCyber is the Australian Cyber Security Growth Network supported by the Australian Government, Department of Industry, Innovation and Science.

  11. 11.

    Black Hat (2019) is considered the most technical and relevant information security event series in the world.

  12. 12.

    Channels are how the solution would be delivered to customers via communication, distribution and sales (Osterwalder and Pigneur 2010).

  13. 13.

    Customer Relationships are established and maintained within each customer segment (Osterwalder and Pigneur 2010).

  14. 14.

    Key Partnerships include outsourcing activities and acquiring resources outside of the firm (Osterwalder and Pigneur 2010).

  15. 15.

    Revenue Streams are the result of meeting the Value Propositions successfully offered to customers (Osterwalder and Pigneur 2010).

  16. 16.

    Cost Structure refers to business elements that influence the business model (Osterwalder and Pigneur 2010).

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Correspondence to Michelle Leanne Oppert .

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© 2020 Springer Nature Singapore Pte Ltd.

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Oppert, M.L., Haines, T. (2020). Airlock Digital—Australian Information Security Systems Startup to Scaleup—Where Trust is a Must. In: Wang, J., Kosaka, M., Xing, K., Bai, H. (eds) Entrepreneurship in the Asia-Pacific: Case Studies. Springer, Singapore. https://doi.org/10.1007/978-981-32-9362-5_8

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