Human Factors in Maintenance of Complex Transportation Systems
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Maintenance is a major component of complex transportation systems safe and undisturbed operation. Despite technological advancements, maintenance tasks and procedures rely heavily on the performance of maintenance personnel. Alas, due to the complexity and often limited time to perform and complete maintenance tasks, as well as the usually difficult working conditions, maintenance personnel is prone to error. Attention to human factors can, therefore, strengthen the performance of the personnel and minimise the likelihood of maintenance related incidents and accidents. This chapter contributes to the discourse of maintenance considerations in transportation systems by concisely discussing the human factors involvement in the maintenance procedures, offering a systematic approach to address human factors in maintenance operations, and presenting the factors that affect the performance of maintenance personnel. We expect our view to be instrumental for all stakeholders involved with maintenance of transportation systems.
KeywordsHuman factors Transport systems Maintenance Contributing factors Systematic approach
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