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A Lexical Analysis of Attitudinal Resources in an Online Car-Hailing Company’s Apologetic Statements—From the Perspective of Appraisal Theory

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From Minimal Contrast to Meaning Construct

Part of the book series: Frontiers in Chinese Linguistics ((FiCL,volume 9))

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Abstract

Appraisal Theory is a new lexicon-grammatical framework, also a kind of important language resource for speakers to construct attitudinal meaning through text. Basing on the framework of Systemic Functional Linguistics, this paper mainly adopts the Attitude System, a subsystem of Martin’s Appraisal Theory, as the main analytical basis. The main purpose of this paper is to find out the attitudinal vocabularies in the apologetic statements by studying five apologetic statements (A–E) of an online car-hailing company. Taking text context into consideration, we will compare the attitudinal lexis in specific texts and classified structures of discourse, our major findings are as follows: (1) Taking statement C as the dividing line, we can find that this company’s attitude toward apology is completely different before and after. (2) The purpose of this company determines the distribution and the usage of these attitudinal vocabularies, and make the attitudinal resources a rhythmic pattern.

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Correspondence to Yan Yang .

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Yang, Y., Qian, Y. (2020). A Lexical Analysis of Attitudinal Resources in an Online Car-Hailing Company’s Apologetic Statements—From the Perspective of Appraisal Theory. In: Su, Q., Zhan, W. (eds) From Minimal Contrast to Meaning Construct. Frontiers in Chinese Linguistics, vol 9. Springer, Singapore. https://doi.org/10.1007/978-981-32-9240-6_21

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  • DOI: https://doi.org/10.1007/978-981-32-9240-6_21

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-32-9239-0

  • Online ISBN: 978-981-32-9240-6

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