User Interface Evaluation of Indonesian Online News Portals: Case Study of Vivanews and Detikcom

Abstract

Following the advance of information technology, nowadays online news portal is very popular. By accessing news portal, people can easily read news from their smartphone, smart tab, and other mobile devices. In terms of human–computer interaction aspect, news portal should serve an effective interaction between the website and the readers. News portal should be designed based on standard interface design rules, which is commonly called Eight Golden Rules. The objective of this research is to evaluate the interface of two major Indonesian online news portals, Viva News and Detikcom. Both news portals were evaluated using heuristic method based on eight criteria; consistency, shortcut availability informative feedback, design dialog, error handling, easy reversal action, sense of user control, and reduce short-term memory load. The result shows the evaluation of each news portal and the comparison between both news portals. The evaluation result is then useful to improve the usability and functionality of the portals.