Abstract
The World Wide Web offers museums the possibility to disseminate information about their collections publically so they may attract people to come and visit the actual museum. In attributing communicative and interactive functions to a museum’s Web site, it is especially important to keep in mind the users and their needs for easy interaction. Sometimes, many museums’ Web sites exclude this matter or consider it in a weakly manner. The attractiveness of these virtual museums depends on many issues, especially their quality, as it is such a complex solution. In this paper, we present a quantitative quality evaluation on Malaysia’s national museum (Museum Negara) Web site by utilizing the Web site quality evaluation method (QEM). This is conducted to (1) assess and highlight the main quality issues that can arise within this Web site domain and (2) demonstrate the application of QEM methodology using a practical example. Surveying and measuring such quality criteria can improve the quality of Web products based on the existing level of quality at hand, as well as fulfilling the needs of specific users that may contribute to various industries and learning process.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Donciulescu, A. D., Costache, I., & Lepădatu, C. (2004). Evaluarea calităţii site-urilor web, Institutul Naţional de Cercetare-Dezvoltare in Informatică – ICI Bucureşti Bd. Mareşal Averescu, Nr. 8–10, 011455 Bucureşti, Romania.
Dujmovic, J. J. (1996). A method for evaluation and selection of complex hardware and software systems. In The 22nd Int’l conference for the Resource Management and Performance Evaluation of Enterprise CS. CMG 96 proceedings (Vol. 1, pp. 368–378). USA
Harris, C. R., & Harbstreit, S. R. (2005). Characteristics of agricultural education departmental Web Sites at land-grant universities. In AAAE research conference. USA: Kansas State University
IEEE Std 1061–1992. (1993). IEEE standard for a software quality metrics methodology. USA: The Institute of Electrical and Electronics Engineers.
Olsina, L., & Rossi, G. (1999). Towards web-site quantitative evaluation: Defining quality characteristics and attributes. In Proceedings of IV Int’l WebNet Conference, World Conference on the WWW and Internet (Vol. 1, pp. 834–839). Hawaii: Association for the Advancement of Computing in Education (AACE).
Olsina Santos, L. (1999). Website quality evaluation method: A case study on museum. In Proceedings of the 2nd workshop on Software Engineering over the Internet. USA: ICSE.
Olsina, L., Godoy, D., Lafuente, G., & Roosi, G. (2000). Assessing the quality of academic websites: A case study. GIDIS. Department of Computer Science.
Signore, O. (2005, May 9–10). Towards a quality model for web sites. In CMG Poland annual conference. Warsaw. http://www.weblab.isti.cnr.it/people/oreste/
Xu, L., Xu, B. W., & Chen, Z. (2003). Website evolution based on statistic data. In Proceedings of the ninth IEEE workshop on future trends of distributed computing systems (pp. 301–306). USA: FTDCS 2003.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer Science+Business Media Singapore
About this paper
Cite this paper
Parizi, R.M., Abdullah, A., Ramalingam, H. (2015). Learning of Web Quality Evaluation: A Case Study of Malaysia National Museum Web Site Using WebQEM Approach. In: Tang, S., Logonnathan, L. (eds) Taylor’s 7th Teaching and Learning Conference 2014 Proceedings. Springer, Singapore. https://doi.org/10.1007/978-981-287-399-6_52
Download citation
DOI: https://doi.org/10.1007/978-981-287-399-6_52
Publisher Name: Springer, Singapore
Print ISBN: 978-981-287-398-9
Online ISBN: 978-981-287-399-6
eBook Packages: Humanities, Social Sciences and LawEducation (R0)