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Review on Perspectives in Supply Chain Trust Evaluation

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Book cover Proceedings of International Conference on Intelligent Manufacturing and Automation

Part of the book series: Lecture Notes in Mechanical Engineering ((LNME))

Abstract

Trust is an obligatory requirement for each supply chain (SC), as it can greatly improve the overall SC performance. Evaluation of trust among SC actors is not an easy task, but it is essentially needed to take crucial SC decisions. To this point in time, many researchers have attempted to evaluate trust through different perspectives. The purpose of this work is primarily to review the various perspectives of researchers in evaluating SC trust. This paper particularly targets the trust in buyer–supplier relationship. Review reveals that researchers mainly adopt two approaches in evaluating trust, which are survey based and mathematical model based. Benevolence, credibility, ability, integrity, goodwill, and openness are the key trust factors considered by most of the researchers.

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Authors and Affiliations

  1. Department of Mechanical Engineering, National Institute of Technology Calicut, Kozhikode, Kerala, India

    Manu Mathew, Justin Sunny & V. Madhusudanan Pillai

Authors
  1. Manu Mathew
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  2. Justin Sunny
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  3. V. Madhusudanan Pillai
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Corresponding author

Correspondence to V. Madhusudanan Pillai .

Editor information

Editors and Affiliations

  1. Dwarkadas J. Sanghvi College of Engineering, Mumbai, India

    Hari Vasudevan

  2. Dwarkadas J. Sanghvi College of Engineering, Mumbai, India

    Vijaya Kumar N. Kottur

  3. RWTH Aachen University, Aachen, Germany

    Amool A. Raina

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Mathew, M., Sunny, J., Pillai, V. (2020). Review on Perspectives in Supply Chain Trust Evaluation. In: Vasudevan, H., Kottur, V., Raina, A. (eds) Proceedings of International Conference on Intelligent Manufacturing and Automation. Lecture Notes in Mechanical Engineering. Springer, Singapore. https://doi.org/10.1007/978-981-15-4485-9_30

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  • DOI: https://doi.org/10.1007/978-981-15-4485-9_30

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  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-15-4484-2

  • Online ISBN: 978-981-15-4485-9

  • eBook Packages: EngineeringEngineering (R0)

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