Abstract
In today’s competitive environment, customer’s requirement is zero defect. This threatens each supplier to reduce nonconformance, maintain market share, and improve profitability. This paper aims to deploy the Lean Six Sigma methodology for reducing defects and improving profitability and bottom-line results of an automotive glass manufacturing industry. Lean Six Sigma methodology is widely used in industries as compared to other management practices and process improvement approaches. It is a data-driven, fact-based philosophy which improves quality and reduces variation in the process with the help of statistics. It also helps to find out the root causes of quality issues and controlling the process parameters. The define–measure–analyze–improve–control (DMAIC) approach used to reduce the defects in the glass bending process by optimizing the process parameters and finding the root cause of the problem. The process yield increased to 99.10 from 97.33% in six months by using this approach. This study begins with the identification of causes through cause and effect diagram (C and E diagram) and root cause analysis of defective products. This objective of this paper is to present a solution development methodology for improving the process in an automotive glass manufacturing industry in India by using the Lean Six Sigma approach.
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Narottam, Mathiyazhagan, K., Sharma, V. (2020). Defect Reduction in Manufacturing Industry Using Lean Six Sigma Approach. In: Kumar, H., Jain, P. (eds) Recent Advances in Mechanical Engineering. Lecture Notes in Mechanical Engineering. Springer, Singapore. https://doi.org/10.1007/978-981-15-1071-7_3
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DOI: https://doi.org/10.1007/978-981-15-1071-7_3
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