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E-leadership Using WhatsApp, A Challenge for Navy Organizations: An Empirical Study

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Developments and Advances in Defense and Security

Abstract

Leadership is a fundamental characteristic of naval–military strategy. However, the development of information and communication technologies (ICTs) has led to the leadership being complemented by an emerging paradigm called e-leadership. Therefore, it is interesting to evaluate this paradigm in a naval–military organization where they are currently using WhatsApp as a tool to issue and follow up on dispositions. Considering the perspectives of technology, communication, and trust proposed by Avolio (Organ. Dyn. 2003, [3]), He et al. (E-leadership strategy in virtual organizations and virtual teams, 2008, [8]) and Liu et al. (Leadersh. Organ. Dev. J. 39(7):826–843, 2018, [10]), a survey is applied to Lieutenant Commanders and Lieutenants of the organization. The results evidence a questionable use of e-leadership over WhatsApp. However, e-leadership fails to be effective due to the conflicts that are complicated to mitigate even in the traditional leadership of the organization.

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Notes

  1. 1.

    WhatsApp is a messaging application for smartphones, which sends and receives messages via the Internet, complementing instant messaging services, short message service or multimedia messaging system.

  2. 2.

    In statistics, the sample size (\(\eta \)) is the number of subjects that make up the sample drawn from a population and are necessary for the data obtained to be representative of the population. The variable Z is a constant that depends on the level of confidence for this study is 95%. The variable p is the proportion of individuals who possess the characteristic of study in the population. This data is generally unknown and it is usually assumed that p = q = 0.5, which is the safest option. The variable q is the proportion of individuals that do not possess this characteristic, that is, it is 1-p.

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Acknowledgements

This work was supported by the Academia de Guerra Naval - Armada del Ecuador and Dirección General de Educación y Doctrina and sponsored by Universidad de las Fuerzas Armadas ESPE.

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Correspondence to Rolando P. Reyes Ch. .

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Reyes Ch., R.P., Recalde Herrera, L., Andrade Daza, G., Gómez Bravo, V., Pérez Vaca, H. (2020). E-leadership Using WhatsApp, A Challenge for Navy Organizations: An Empirical Study. In: Rocha, Á., Pereira, R. (eds) Developments and Advances in Defense and Security. Smart Innovation, Systems and Technologies, vol 152. Springer, Singapore. https://doi.org/10.1007/978-981-13-9155-2_15

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