Abstract
FedEx, since its inception, has crafted a new industry and maintained its dominance as a market leader worldwide (clearly Achilles). However, despite 20 long years of operations in India, the ambitious company has not been able to narrow the gap with DHL. Moreover, the rising threat of disruption in India’s logistics sector and ever-rising demands in e-commerce is fueling the complexity of problems in its India operations.
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6.1 Electronic Supplementary Material
Below is the link to the electronic supplementary material.
Exhibits
Exhibits
Source http://investors.fedex.com
FedEx Corporation: Data on FedEx Operations.
Source https://www.ibef.org
FedEx Corporation: Businesses Segments.
Source https://www.ibef.org
FedEx Corporation: Comparison of Revenue between Business Segments, 2017.
Source https://www.ibef.org
Shipment Profile—Share of Documents and Non-Documents.
Source https://www.ibef.org
Shipment Profile by Destination.
Competitive Forces in the Express Industry.
FedEx Corporation: Increase in Capacity of FedEx after Integration with AFL.
FedEx Corporation: FedEx Market Share across the Globe.
FedEx Corporation: Customers Leaving From and Migrating to FedEx since 2011.
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Dhir, S., Sushil (2019). Federal Express. In: Cases in Strategic Management. Flexible Systems Management. Springer, Singapore. https://doi.org/10.1007/978-981-13-7064-9_6
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DOI: https://doi.org/10.1007/978-981-13-7064-9_6
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