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Case III: Shanghai Tower: Lean Innovation Powered by Leading Technologies

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Abstract

On April 26, 2017, the sightseeing deck on the 118th floor of the spiral-shaped Shanghai Tower was opened to the public. The Shanghai Tower, whose curved form makes a 120-degree rotation, is the second-tallest building in the world and tallest building in China. Since the sightseeing platform’s inauguration, Gu Jianping, the general manager of Shanghai Tower Construction and Development Co., Ltd. (STCD) has often been seen ambling around the crowded ticket off ice, pondering about how crowd management can be improved so as to deliver a better experience to visitors.

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Notes

  1. 1.

    Bored piling is a method that involves boring a circular hole into the ground, installing steel reinforcement and filling the bore hole with concrete to form a pile.

  2. 2.

    Wind load is the pressure extended by the wind against the surface of a structure.

  3. 3.

    Project verification referred to an agreement between the project management company and the contractor on things like payments, design change, construction extension, oil price change, and compensation according to the contract or convention.

  4. 4.

    Sanwen.net. BIM: Concept and History [EB-OL]. (2016–09–18) [2017–05–10]. http://sanwen.net/a/xdqkcoo.html.

  5. 5.

    Clash detection allows for the effective identification, inspection and reporting of interferences in a 3D project model.

  6. 6.

    Lu Dili, CEIBS President’s Off ice.

  7. 7.

    Shao Qirui, CEIBS MBA17 student; Assistant general manager of the Parkland Group Investment & Development Centre.

Acknowledgements

This case is co-authored by Professor Zhu Xiaoming, Case Writer Zhu Qiong, Research Fellow Ni Yingzi, Research Assistant Shi Tianyu of China Europe International Business School. It is written with great support from Shanghai Tower Construction and Development Co., Ltd. (STCD). The case study is intended to stimulate classroom discussion, and not to analyze how effectively the company is managed.

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Correspondence to Xiaoming Zhu .

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© 2019 Shanghai Jiao Tong University Press and Springer Nature Singapore Pte Ltd.

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Zhu, X. (2019). Case III: Shanghai Tower: Lean Innovation Powered by Leading Technologies. In: Emerging Champions in the Digital Economy . Management for Professionals. Springer, Singapore. https://doi.org/10.1007/978-981-13-2628-8_5

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