Abstract
Halal inspection (HI) allows the auditor to perform a physical evaluation on the inspection site to ensure it follows the related standards and Islamic guidelines. HI is carried out as part of several important processes in Halal certification (HC) system where the end product is issued in the form of halal certificate and logo. But, HI is not an easy procedure and the complexity of it has become part of the major factor that contributes to several issues in HC field. Many scholars have studied the issues in HC but there are still lacking extensive research that focuses on HI process. This article attempts to describe the issue in HI which elaborated from the perspective of demand and supply side of HC in Malaysia. The key motivation of this study focuses on the changes to be implemented on HI process via the use of information technology such as virtual technology. The study is carried out based on the Work System Framework and Computer-Supported Cooperative Work as the research basis where the data is collected via interviews and observations focusing on the HI process. The results will provide exposure on HI problems which should be considered for the better use of today’s technological advancement in HC field. As technology advances, HC will have to adapt to fit current technology. This is a new innovation in HI process; halal virtual inspection is a worthwhile topic to study so that the quality of services in HC sector can be improved for the future.
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Acknowledgment
Our thanks to the Ministry of Higher Education Malaysia for funding this research under the grant RAGS/1/2015/ICT04/UITM/02/1, Universiti Teknologi MARA (UiTM), Malaysia, Department of Islamic Development Malaysia (JAKIM) and other authorities for supporting this study.
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Mohd Sulaiman, M.Z., Noordin, N., Md. Noor, N.L., Suhaimi, A.I.H., Wan Mohd Isa, W.A.R. (2018). The Issues of Halal Inspection Process from the Perspective of Demand and Supply Side in Malaysia Halal Certification System. In: Abdullah, N., Wan Adnan, W., Foth, M. (eds) User Science and Engineering. i-USEr 2018. Communications in Computer and Information Science, vol 886. Springer, Singapore. https://doi.org/10.1007/978-981-13-1628-9_25
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