Abstract
Currently, information technologies control the functioning of almost all institutions such as production plants, commercial companies, schools, hospitals, or municipalities. The information systems in companies focus on the effectiveness of production and functioning of marketing by means of which the company tries to become more competitive on the market. The aim of this paper is to analyze the use of information technologies within an organization engaged in providing such a Personal Assistance Center (PAC) to disadvantaged fellow citizens and find the most appropriate information system that would enhance the quality and effectiveness of the functioning of the organization.
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Acknowledgements
The paper is supported by the SPEV project (2018) at the Faculty of Informatics and Management of the University of Hradec Kralove, Czech Republic. The author also thanks Markéta Tomková for her help with data collection.
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Poulova, P., Klimova, B. (2019). Optimization of Running a Personal Assistance Center—A Czech Case Study. In: Park, J., Loia, V., Choo, KK., Yi, G. (eds) Advanced Multimedia and Ubiquitous Engineering. MUE FutureTech 2018 2018. Lecture Notes in Electrical Engineering, vol 518. Springer, Singapore. https://doi.org/10.1007/978-981-13-1328-8_3
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DOI: https://doi.org/10.1007/978-981-13-1328-8_3
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