Abstract
While Quality Management has been a much-discussed and much-documented subject not merely in the Industrial World but also in all sorts of transactions between a provider and a recipient, managing quality today has become a significantly different task coming out of its pristine boundaries, responding to the remarkable changes that have characterized industry and business today. And a key feature of the changes is the exponentially increasing demand for better quality emanating from greater awareness about more and more advanced production processes.
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Mukherjee, S. (2019). Managing Quality Today. In: Quality. India Studies in Business and Economics. Springer, Singapore. https://doi.org/10.1007/978-981-13-1271-7_3
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DOI: https://doi.org/10.1007/978-981-13-1271-7_3
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