Abstract
Since the success of the PSS largely depends on the understanding and satisfying of different requirements, requirements analysis has become a critical factor in PSS development.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Chen, L. H., & Weng, M. C. (2006). An evaluation approach to engineering design in QFD processes using fuzzy goal programming models. Eur J Oper Res, 172(1), 230–248.
Cohen, L. (1995). Quality function deployment: how to make QFD work for you. USA: Prentice Hall
De Bruijn, H., & Herder, P. M. (2009). System and actor perspectives on sociotechnical systems. IEEE Transactions on systems, man, and cybernetics-part A: Systems and Humans, 39(5), 981–992.
Forman, E., & Peniwati, K. (1998). Aggregating individual judgments and priorities with the analytic hierarchy process. Eur J Oper Res, 108(1), 165–169.
Fricker, S., Gorschek, T., Byman, C., & Schmidle, A. (2010). Handshaking with implementation proposals: Negotiating requirements understanding. IEEE Software, 27(2), 72.
He, L., Song, W., Wu, Z., Xu, Z., Zheng, M., & Ming, X. (2017). Quantification and integration of an improved Kano model into QFD based on multi-population adaptive genetic algorithm. Comput Ind Eng, 114, 183–194.
Jung, C. (2006). Anforderungsklärung in interdisziplinärer Entwicklungsumgebung (Doctoral dissertation, Technische Universität München)
Kano, N. (1984). Attractive quality and must-be quality. Hinshitsu (Quality, The Journal of Japanese Society for Quality Control), 14, 39–48.
Kruse, P. J. (1996). Anforderungen in der Systementwicklung. Düsseldorf: VDI-Verlag.
Kwong, C. K., & Bai, H. (2002). A fuzzy AHP approach to the determination of importance weights of customer requirements in quality function deployment. Journal of Intelligent Manufacturing, 13(5), 367–377.
Lin, R. J. (2013). Using fuzzy DEMATEL to evaluate the green supply chain management practices. Journal of Cleaner Production, 40, 32–39.
Saaty, T. L. (1977). A scaling method for priorities in hierarchical structures. The Journal of Mathematical Psychology, 15(3), 234–281.
Shen, X. X., Xie, M., & Tan, K. C. (2001). Listening to the future voice of the customer using fuzzy trend analysis in QFD. Quality Engineering, 13(3), 419–425.
Song, W., Ming, X., Han, Y., & Wu, Z. (2013a). A rough set approach for evaluating vague customer requirement of industrial product-service system. International Journal of Production Research, 51(22), 6681–6701.
Song, W. (2017). Requirement management for product-service systems: Status review and future trends. Computers in Industry, 85, 11–22.
Song, W., & Cao, J. (2017). A rough DEMATEL-based approach for evaluating interaction between requirements of product-service system. Computers & Industrial Engineering, 110, 353–363.
Song, W., Ming, X., & Xu, Z. (2013b). Integrating Kano model and grey–Markov chain to predict customer requirement states. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 227(8), 1232–1244.
Wu, H. H., Liao, A. Y. H., & Wang, P. C. (2005). Using grey theory in quality function deployment to analyse dynamic customer requirements. The International Journal of Advanced Manufacturing Technology, 25(11–12), 1241–1247.
Xu, Z., Ming, X., Song, W., Li, M., He, L., & Li, X. (2014). Towards a new framework: Understanding and managing the supply chain for product-service systems. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 228(12), 1642–1652.
Xu, Z., Song, W., Zhang, Q., Ming, X. G., He, L., & Liu, W. (2017). Product service demand forecasting in hierarchical service structure. Procedia CIRP, 64, 145–150.
Zhai, L. Y., Khoo, L. P., & Zhong, Z. W. (2009). Design concept evaluation in product development using rough sets and grey relation analysis. Expert Syst Appl, 36(3), 7072–7079.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2019 Springer Nature Singapore Pte Ltd.
About this chapter
Cite this chapter
Song, W. (2019). Requirements Analysis for Customizable PSS. In: Customization-Oriented Design of Product-Service System. Springer, Singapore. https://doi.org/10.1007/978-981-13-0863-5_2
Download citation
DOI: https://doi.org/10.1007/978-981-13-0863-5_2
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-13-0862-8
Online ISBN: 978-981-13-0863-5
eBook Packages: Business and ManagementBusiness and Management (R0)