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Understanding Platform Transformations Through Routine Interactions

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Collaborative Value Co-creation in the Platform Economy

Part of the book series: Translational Systems Sciences ((TSS,volume 11))

Abstract

The purpose of this chapter is to discuss and consider routines that operate on interfaces enabling transformation of and within platforms. We view these transformations through specific routine interactions, which enable modules and platforms to either bring about transformations or to respond to them. We do this by introducing the concept of transformational routines and justify that it provides micro-level insight into different cause-and-effect relationships. Moreover, while traditional theories of platform entity transformations tend to focus on general evolutionary outlines and continuous processes, transformational routines provide temporally and spatially limited settings in which to observe their critical turning points. Finally, with the help of an illustration on a case study of Tesco, a UK grocery retailer, we argue that all these properties enable efficient collection of rich data with applications to both routine and module- and platform-level analyses.

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Author information

Authors and Affiliations

  1. Department of Management Studies, Aalto University School of Business, Helsinki, Finland

    Lauri Paavola

Authors
  1. Lauri Paavola
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Correspondence to Lauri Paavola .

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Editors and Affiliations

  1. School of Business, Aalto University, Helsinki, Finland

    Anssi Smedlund

  2. School of Business, Aalto University, Helsinki, Finland

    Arto Lindblom

  3. School of Business, Aalto University, Helsinki, Finland

    Lasse Mitronen

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Paavola, L. (2018). Understanding Platform Transformations Through Routine Interactions. In: Smedlund, A., Lindblom, A., Mitronen, L. (eds) Collaborative Value Co-creation in the Platform Economy. Translational Systems Sciences, vol 11. Springer, Singapore. https://doi.org/10.1007/978-981-10-8956-5_7

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