Leadership, Policy And Governance In Malaysia : A Study on Gen Y Perception and Expectation

  • S S. Sharifah Syahirah
  • H. Fatimah Bibi
  • H. Muhd Bazli
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 739)


Gen Y in Malaysia comprises approximately forty percent (40%) of the population. Through media, various Malaysian leaders have enunciated the significant roles played by the Gen Y especially in the country’s development and advancement. Therefore, it is interesting to conduct a research on how Gen Y in Malaysia perceives the current Malaysia government leadership, governance, and policy. This article is also measured Gen Y‘s expectations and determine to what extent the youth in Malaysia believe in the ability of the current Malaysian government in shaping a better nation and country. The scope of this article is limited to the Gen Y studying in MARA higher learning institutions as per requested by MARA, the funder for this research project. By using the mixed methodology, this research has collected data from three focus groups and 431 respondents answered the survey. This cross-sectional survey took place from June 2016 until October 2016. The findings show a majority of Gen Y in MARA higher institutions have a negative perception on the current Malaysian leadership, policy, and governance except on few matters such as globally connected leadership, education opportunities policy and infrastructure for youth activities. In contrary to the findings for Gen Ys expectation towards public policies and governance in Malaysia, majority regardless male and female believe the Malaysian government can enhance public services and implement better policies in the future. Therefore, it is important for the current government to identify and rectify the factors that shaped Gen Ys’ negative perception as well as strategize a plan of action to ensure their expectations will be the future reality.


Leadership policy governance Gen Y Perception Expectation 


Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.


  1. 1.
    Noor Amira Syazwani AR, Mohd Rozaimy R. & Sharifah Syahirah SS: Persepsi Golongan Belia Mengenai Personaliti, Pentadbiran dan Dasar Najib Tun Razak. Bangi: Proceeding The 8th Malaysian Studies Conference (2012).Google Scholar
  2. 2.
    Luthfi, Harvi Muhammad.: A Study of Generation Y attitude towards usage of internet for E-Commerce in MSC Landmark. Kuala Lumpur & Selangor State. Universiti Utara Malaysia: Postgraduate Thesis (2014).Google Scholar
  3. 3.
    Mohamad Zabidi Zainal: Wacana Transformasi Kepimpinan Muda: Merapatkan Jurang Generasi Dalam Komuniti. IKWAS: Kluang, Johor (18 Mac 2014).Google Scholar
  4. 4.
    Vohra, S. M. and Teraiya, J. B.: “A Comparative Study of Sentiment Analysis Techniques,” Journal of Information, Knowledge and research in Computer Engineering Volume – 02, Issue – 02 (October 2013).Google Scholar
  5. 5.
    B. Pang and L. Lee,: “Using very simple statistics for review search: An exploration,” in Proceedings of the International Conference on Computational Linguistics (COLING), (Poster paper) (2008).Google Scholar
  6. 6.
    Clayton R. Fink.: Coarse- and Fine-Grained Sentiment Analysis of Social Media Text. Johns Hopkins Apl. Technical Digest, Volume 30, Number 1 (2011).Google Scholar
  7. 7.
    Vinay Barajwad.: What does negative, positive, or neutral sentiment mean at SocialMention?. Retrived from (2014).
  8. 8.
    Utusan Online.: Golongan Muda Bantu Kerajaan Bina Negara Berdaya Saing. Utusan Online. Retrieved from: <> last accessed 2016/12/19 (6 Mac 2014).
  9. 9.
    Economic Planning Unit. Development Plan. Retrieved from (2016).
  10. 10.
    New Straits Times. PM Najib announce TN50, a new 30-year vision for Malaysia. Retrieved from (21 October 2016).

Copyright information

© Springer Nature Singapore Pte Ltd. 2018

Authors and Affiliations

  1. 1.Kolej Universiti Poly-Tech MARAKuala LumpurMalaysia

Personalised recommendations