Fear as Emotion Assessment in Information Security Using Kansei Engineering Methodology

  • Nurjannatul Jannah Aqilah Md Saad
  • Mat Razali Noor Afiza
  • Khairul Khalil Ishak
  • Nor Asiakin Hasbullah
  • Norulzahrah Mohd Zainudin
  • Suzaimah Ramli
  • Norshahriah Wahab
  • Mohd Fahmi Mohamad Amran
Conference paper
Part of the Advances in Intelligent Systems and Computing book series (AISC, volume 739)


Information security assessment needs to be further developed due to the increased need to improve information security. Human factors need to be considered in formulizing and establishing information security methodology. A preliminary study of fear as emotional assessment in information security using Kansei Engineering methodology was discussed in this paper. The concept of fear in information security was explored to better understand the emotion of fear, for the purpose of implementating it as user assessment. Based on the literature reviews, it shows that fear appeal does play a crucial role in changing an individual’s behaviour and attitude in the context of risk measures. However, too much induced fear could cause affect how much users comply to security policies. Therefore, it is vital to have the optimum level of fear appeal applied in information security. This study surveyed the relationship between fear level and users action in applying security measures and serve as preliminary study to use fear as emotion assessment in information security using Kansei Engineering.


Fear Information Security Fear Appeals Kansei Engineering 


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Copyright information

© Springer Nature Singapore Pte Ltd. 2018

Authors and Affiliations

  • Nurjannatul Jannah Aqilah Md Saad
    • 1
  • Mat Razali Noor Afiza
    • 1
  • Khairul Khalil Ishak
    • 2
  • Nor Asiakin Hasbullah
    • 1
  • Norulzahrah Mohd Zainudin
    • 1
  • Suzaimah Ramli
    • 1
  • Norshahriah Wahab
    • 1
  • Mohd Fahmi Mohamad Amran
    • 1
  1. 1.National Defence University of MalaysiaKuala LumpurMalaysia
  2. 2.Tokyo University of TechnologyTokyoJapan

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