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Employee Engagement Determinants and Employee Retention: A Study Among Generation Y Employees in Malaysia

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Abstract

In today’s complex business environment, organization is facing challenges in retaining their employees especially young employees, known as Generation Y. The purpose of this paper is to investigate the relationship between determinants of employee engagement toward the retention of Generation Y employees in the banking sector. The study also seeks to provide the theory-based empirical evidence using social exchange theory (SET) to determine whether the role of employee engagement influence the retention of these young employees. A total of 200 bank employees representing a range of Malaysian banks will be selected using stratified random sampling. This study attempts to contribute toward the positive relationship of young employees’ retention in the organization through employee engagements determinants. Several significant findings as well as theoretical implications would be drawn from the results of the study for building better organizational environment for Generation Y employees to be retained in the organization.

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Correspondence to Shafiq Shahruddin .

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Shahruddin, S., Daud, N. (2018). Employee Engagement Determinants and Employee Retention: A Study Among Generation Y Employees in Malaysia. In: Noordin, F., Othman, A., Kassim, E. (eds) Proceedings of the 2nd Advances in Business Research International Conference. Springer, Singapore. https://doi.org/10.1007/978-981-10-6053-3_30

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