Abstract
The escalator is inevitably a transportation method used by people around the world almost every day in their daily life and provides convenience. However, using the escalators does not guarantee one’s safety. Escalators seem safe enough, but they can be extremely dangerous when used inappropriately or when not maintained correctly. There are a number of incidents involving escalator lately. Escalator accidents can happen due to many reasons. It can be from human fault or from the escalator itself. Escalator accidents are something that cannot be treated lightly as it could involve the fatality. Preventive actions and measures need to be done. Therefore, this research was conducted using travelers to investigate the factors that can contribute to escalator accidents. In doing so, researchers distributed 150 questionnaires randomly within Kuala Lumpur area. The result indicates that most respondents agreed escalator accidents happened mainly due to human factors.
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Basir, F.A.M., Yaziz, A.H., Zamri, M.H., Halim, A.H.A. (2018). Escalator Accidents: Causes and Users’ Behavior Empirical Study of Kuala Lumpur Users. In: Noordin, F., Othman, A., Kassim, E. (eds) Proceedings of the 2nd Advances in Business Research International Conference. Springer, Singapore. https://doi.org/10.1007/978-981-10-6053-3_27
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