Skip to main content

The Relationship Between Job Stress and Quality of Life Among Working Adults

  • Conference paper
  • First Online:

Abstract

Job stress is a serious threat to the working people’s quality of life (QoL). Stress at workplace gives a big impact on a person’s health. The purpose of this study was to investigate the relationships between job stress and the QoL of working people. A total of 400 validated sets of questionnaire were distributed to respondents in the selected areas of Meru, Klang and the acquired data were analysed using IBM SPSS 22.0. The findings revealed that there was a significant relationship between job stress and the quality of life among employees. The most influential factor on the QoL was job-related stress, followed by organisational, interpersonal, perceived stress and work environment related stress. The lack of reward and recognition was highly related to the causes of stress and influence the employees’ concentration and confidence. In conclusion, the measurement of stress in the QoL is important because it will also reflect on people’s life evaluation, expectancy and standard of living.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  • Barcaccia, B., Esposito, G., Matarese, M., Bertolaso, M., Elvira, M., & De Marinis, M. G. (2013). Defining Quality of Life: A Wild-Goose Chase?. Europe’s Journal of Psychology, 9(1), 185–203. doi:10.5964/ejop.v9i1.484

  • Bronson, T. (1999). Quality of Life of the Hemodialysis Patient. Masters Theses. 531. http://scholarworks.gvsu.edu/theses/531

  • Chadha, M., Sood, K., & Malhotra, S. (2012). Effects of organizational stress on quality of life of primary and secondary school teachers. Delhi Psychiatry Journal, 15(2), 342–346.

    Google Scholar 

  • Cooper, R. P., Abraham, J., Berman, S., & Staska, M. (1997). The development of infants’ preference for motherese. Infant Behavior & Development, 20, 477–488.

    Google Scholar 

  • Danna, K., & Griffin, R. W. (1999). Health and well-being in the workplace: A review and synthesis of the literature. Journal of Management, 25(3), 357–384.

    Article  Google Scholar 

  • Dixon, S, K. & Robinson, E. (2005). Depression and college stress among university undergraduates. Journal of College Student Development, 49(5), 412–424.

    Google Scholar 

  • Duxbury, L., Higgins, C., & Lee, C. (1994). Work-Family Conflict: A Comparison by Gender, Family Type, and Perceived Control. Journal of Family Issues, 15(3), 449–466. doi:10.1177/019251394015003006

  • Eswi, A. S., Radi, S., & Youssri, H. (2013). Stress/ stressors as perceived by baccalaureate Saudi nursing students. Middle East Journal of Scientific Research, 14(2), 193–202.

    Google Scholar 

  • Fairbrother, K., & Warn, J. (2003). Workplace dimensions, stress and job satisfaction. Journal Managerial Psychology, 18(1), 8–21.

    Article  Google Scholar 

  • Felce, D., & Perry, J. (1995). Quality of Life: Its definition and measurement. Research in Developmental Disabilities, 16, 51–74.

    Article  Google Scholar 

  • Haider, Y., & Supriya, M. V. (2007). Career management: A view through stress window. International Review of Business Research Papers, 3(5), 182–192.

    Google Scholar 

  • Hayes, B. E., Perander, J., Smecko, T., & Trask, J. (1998). Measuring perceptions of workplace safety: development and validation of the work safety scale. Journal Safety Research, 29, 145–161.

    Article  Google Scholar 

  • Hussain, N. S. M., Khan, M. A., Kant, A. Q., & Khan, S. N. (2013). Job stress and employees’ productivity: Case of Azad Kashmir public health sector. Interdisciplinary Journal of Contemporary Research in Business, 5(3), 525–542.

    Google Scholar 

  • Ismail. A, Yao. A & Yunus. N. (2009). Relationship between Occupational Stress and Job Satisfaction: An Empirical Study in Malaysia. The Romanian Economic Journal, 8(34), 3–29.

    Google Scholar 

  • Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behavior and social exchange. Academy of Management Journal, 37(3), 656–669.

    Article  Google Scholar 

  • Masterson, S. S., Lewis, K., Goldman, B. M., & Taylor, M. S. (2000). Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, 43(4), 738–748.

    Article  Google Scholar 

  • Mazumdar, H., Haloi, N., and Mazumdar, M.(2011). Impact of job stress on urban and rural employees in Kamrup district, Assam (India). A physiological and psychological study, 3(6), 377–382.

    Google Scholar 

  • Mosadeghrad, A. M., Ferlie, E., and Rosenberg, D. (2011). Health Services Management Research. A study of relationship between job stress, quality of working life and turnover intention among hospital employees. Health Services Management Research, 24(4),170–181. doi:10.1258/hsmr.2011.011009.

  • Nagy, J., Pifko, J., & Nagy, K. (2011). Quality of life of H&E cancer patient after prosthetic rehabilitation. Journal Dentist Research, 90(3), 773.

    Google Scholar 

  • Narehan, H., Hairunnisa, M., Norfadzillah, R., & Freziamella, L. (2014). The effect of Quality of Work Life (QWL) programs on quality of life (QOL) among employees at multinational companies in Malaysia. Social and Behavioral Sciences, 112, 24–34.

    Google Scholar 

  • Neelamegam, R., & Asrafi, S. (2010). Work stress among employees of Dindigul district central cooperative bank, Tamil Nadu: A study. The IUP Journal of Management Research, 5(2), 57–69.

    Google Scholar 

  • Oke, A. & Dawson, P. (2008). Contextualizing workplace stress: The experience of bank employees in Nigeria. Research Online. Retrieved June 16, 2011 from http://ro.uow.edu.au/compapers/503.

  • Pediwal, G. L. (2011). Excessive stress and its impact on employee behavior. Journal of Global Economy, 1(1), 13–40.

    Google Scholar 

  • Saxena, S., & Orley, J. (1997). Quality of life assessment: The world health organization perspective. European Psychiatry, 12(3), 263-266. doi: 10.1016/S0924-9338(97)89095-5

  • Smith, M., Segal, R., & Segal, J. (2015). Stress Symptoms, Signs, and Causes. The Effects of Stress Overload and What You Can Do About It. Retrieved from http://www.helpguide.org/articles/stress/stress-symptoms-causes-andeffects.htm

  • Sutherland, V.J. (1995). Stress and the new contract for general practitioners. Journal of Managerial Psychology, 10( 3), 17–28. doi: 10.1108/02683949510081347

  • Ulleberg, P. & Rundmo, T. (1997). Job stress, social support, job satisfaction and absenteeism among offshore oil personnel. An International Journal of Work, Health & Organisations, 11(3), 215–228. doi: 10.1080/02678379708256836

  • Wight, E., Chen, W., Dodd, V., & Weiler, R. (2011). Healthy Workplaces: The Effects of Nature Contact at Work on Employee Stress and Health. Public Health Reports, 126(1), 124–130.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Mumtaz Ahmad .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Nature Singapore Pte Ltd.

About this paper

Cite this paper

Ahmad, M., Maon, S.N., Aziz, N.I.S.A. (2018). The Relationship Between Job Stress and Quality of Life Among Working Adults. In: Noordin, F., Othman, A., Kassim, E. (eds) Proceedings of the 2nd Advances in Business Research International Conference. Springer, Singapore. https://doi.org/10.1007/978-981-10-6053-3_25

Download citation

Publish with us

Policies and ethics