Abstract
Dynaton Holdings Sdn Bhd is established and managed by Mr. Alan Lim Kim Hin. He managed to sharpen his business skills by being involved in many sorts of businesses after he finished his schooling days. In terms of personal traits, he acknowledges several attributes, such as being honest, hardworking and brave, as the main characteristics for success. Perhaps, his gutsy move to consider raising the prices of his houses is creditable, without compromising the quality and delivery. While profit might be the chief objective of every entrepreneur, superior quality service will be the determinant of success in property development industry. The provision of service to customers throughout the whole purchasing process should be emulated as it will conserve the reputation of housing producers. Responding to complaints and rectifying the problems as soon as possible will amaze the homebuyers and subsequently bring them closer and make them faithful. Management-wise, he also conducts weekly meeting with project staff and supervises their workmanship regularly. For him, human resource management is explicitly instrumental for the firm advancement. Having engaged with many stakeholders, he emphasises on the strong linkages to be created among various industry players for sustainable business success.
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Jaafar, M., Nuruddin, A.R., Syed Abu Bakar, S.P. (2018). Dynaton Holdings Sdn Bhd. In: Business Sustainability Model for Malaysian Housing Developers. Springer, Singapore. https://doi.org/10.1007/978-981-10-5266-8_7
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DOI: https://doi.org/10.1007/978-981-10-5266-8_7
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Publisher Name: Springer, Singapore
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Online ISBN: 978-981-10-5266-8
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