Abstract
Smartphones, which debuted in the form of personal digital assistants (PDAs) in the late 1990s, have evolved continuously. However, hardware features and the external environment restrict their use, making it difficult to ensure high interactivity. The structure and usage of mobile applications are also becoming increasingly complex and it is often found to be difficult to understand the user interface (UI). These user environments and conditions inhibit the smooth interaction of the user with the application. This is expected to negatively affect the user’s intention to use the applications eventually. However, past studies on information systems have not shown much interest in the impact of smartphone UI designs on the attitudes and behaviors of users. Thus, this study attempted to empirically explore the impact that UI application designs have on the behavior intentions of the users utilizing the application. This study specifically looked at the following aspects of UI design: simplicity and consistency. The data was collected through a survey and structural equation modeling (SEM) was employed for the analysis. The results showed that these attributes have a significant effect on the interaction as well as a positive impact on the intention to use the application.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Bostrom, R.P., Olfman, L., Sein, M.K.: The importance of learning style in end-user training. MIS Q. 3(1), 101–119 (1990)
Chu, C., Chan, B.K.: Evolution of web site design: implications for medical education on the internet. Comput. Biol. Med. 28, 470–472 (1998)
Moran, T.: An applied psychology of the use. ACM Comput. Surv. 13, 1–12 (1981)
Moshagen, M., Thielsch, M.T.: Facets of visual aesthetics. Int. J. Hum.-Comput. Interact. 68, 689–709 (2010)
Lin, H.X., Choong, Y., Salvendy, G.: A proposed index of usability: a method for comparing the relative usability of different software systems. Behav. Inf. Technol. 16(4), 267–278 (1997)
Polson, P.: The consequences of consistent and inconsistent user interfaces. In: Guindon, R. (ed.) Cognitive Science and its Applications for Human-Computer Interaction, pp. 59–108. Lawrence Erlbaum, Hillsdale (1988)
Schmidt, K.E., Liu, Y.L., Sridharan, S.: Webpage aesthetics, performance, and usability: design variables and their effects. Ergonomics 52, 641–643 (2009)
Szajna, B.: Empirical evaluation of the revised technology acceptance model. Manag. Sci. 42(1), 85–92 (1996)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Jung, W., Yim, H. (2017). An Empirical Study on the Relationship Between User Interface Design Attributes in Smartphone Applications and Intention to Use. In: Park, J., Chen, SC., Raymond Choo, KK. (eds) Advanced Multimedia and Ubiquitous Engineering. FutureTech MUE 2017 2017. Lecture Notes in Electrical Engineering, vol 448. Springer, Singapore. https://doi.org/10.1007/978-981-10-5041-1_14
Download citation
DOI: https://doi.org/10.1007/978-981-10-5041-1_14
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-10-5040-4
Online ISBN: 978-981-10-5041-1
eBook Packages: EngineeringEngineering (R0)