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Supporting Social Innovation: Application of InDeate Tool for Sustainable Service Design—Case Study of Community Workshops

  • Suman DevadulaEmail author
  • Kiran Ghadge
  • Saritha Vishwanathan
  • Shuk Han Chan
  • Quinn Langfitt
  • David Dornfeld
  • Anil Gupta
  • Sudarshan Rachuri
  • Gaurav Ameta
  • Amaresh Chakrabarti
Conference paper
Part of the Smart Innovation, Systems and Technologies book series (SIST, volume 66)

Abstract

Designing systems for sustainability involves satisfying diverse requirements spanning not just of the object of design but also of the designer, the context in which design happens and the design process. Taking an engineering design approach emphasizes the object of design as well as the process, albeit neglecting the designer and the context in which design happens. Taking a Gandhian approach to design necessarily emphasizes the designer and the context in which design happens, while the object of design could take a backstage. In this regard, this article applies the InDeate tool, developed to balance design approaches, for innovating a ‘service design’ for the community workshops of National Innovation Foundation (NIF). NIF is involved in supporting grassroots innovators and leverage their innovation for social and hence national benefit. On observing two comparable student groups conceptualizing for ‘service design’ with and without using the InDeate tool, as the variety of conceptual propositions is higher with the group using the tool, it is proposed that the tool could be a candidate for supporting design for social innovation.

Keywords

Grassroots innovation Service design Social innovation Lifecycle design Design for sustainability 

Notes

Acknowledgements

The authors express their gratitude to the Indo-US Science and Technology forum for funding this research through the Joint CoE on Design of Products, Services and Manufacturing Systems.

References

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    Chakrabarti, A. et al.: Supporting design: indeate tool and template design. In: Proceedings of the International Conference on Research into Design, Guwahati, Springer (2017)Google Scholar
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    NIF Activities: National Innovation Foundation, India. [Online] [Cited: September 15, 2015]. http://nif.org.in/our_activities
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    Love, J.H., Roper, S.: Location and network effects on innovation success: evidence for UK, German and Irish manufacturing plants. Res. Policy 30, 643–661Google Scholar

Copyright information

© Springer Nature Singapore Pte Ltd. 2017

Authors and Affiliations

  • Suman Devadula
    • 1
    Email author
  • Kiran Ghadge
    • 1
  • Saritha Vishwanathan
    • 2
  • Shuk Han Chan
    • 3
  • Quinn Langfitt
    • 4
  • David Dornfeld
    • 3
  • Anil Gupta
    • 2
  • Sudarshan Rachuri
    • 5
  • Gaurav Ameta
    • 4
  • Amaresh Chakrabarti
    • 1
  1. 1.Indian Institute of ScienceBangaloreIndia
  2. 2.Indian Institute of ManagementAhmedabadIndia
  3. 3.University of CaliforniaBerkeleyUSA
  4. 4.Washington State UniversityPullmanUSA
  5. 5.Department of EnergyWashingtonUSA

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