Abstract
In this chapter, we propose and test a model that the willingness of HCNs to help expatriates is influenced by IHRM practices in international subsidiaries of MNEs. Results showed that high-commitment HRM practices directly and indirectly influence HCNs’ willingness to help expatriates through the mediation of POS. Socially responsible HRM indirectly influences the criterion variable through the mediation of organizational identification. Moreover, POS and organizational identification sequentially mediate the effect of high-commitment HRM on HCNs’ willingness to help expatriates. These findings shed some light on organizational antecedents that go beyond personal and intrapersonal factors of HCNs’ attitudes and behaviors toward expatriates.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Bibliography
Aguinis, H., & Glavas, A. (2012). What we know and don’t know about corporate social responsibility: A review and research agenda. Journal of Management, 38(4), 932–968.
Allen, D. G., Shore, L. M., & Griffeth, R. W. (2003). The role of perceived organizational support and supportive human resource practices in the turnover process. Journal of Management, 29(1), 99–118.
Ancona, D. G., & Caldwell, D. F. (1992). Demography and design: Predictors of new product team performance. Organization Science, 3(3), 321–341.
Arman, G., & Aycan, Z. (2013). Host country nationals’ attitudes toward expatriates: Development of a measure. International Journal of Human Resource Management, 24(15), 2927–2947.
Armstrong-Stassen, M., & Schlosser, F. (2010). When hospitals provide HR practices tailored to older nurses, will older nurses stay? It may depend on their supervisor. Human Resource Management Journal, 20(4), 375–390.
Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20–39.
Bagozzi, R. P., & Yi, Y. (1990). Assessing method variance in multitrait-multimethod matrices: The case of self-reported affect and perceptions at work. Journal of Applied Psychology, 75(5), 547–560.
Benson, G. S., & Pattie, M. (2009). The comparative roles of home and host supervisors in the expatriate experience. Human Resource Management, 48(1), 49–68.
Blau, P. (1964). Exchange and power in social life. New York: Wiley.
Bonache, J., & Brewster, C. (2001). Knowledge transfer and the management of expatriation. Thunderbird International Business Review, 43(1), 145–168.
Caligiuri, P. M. (2000). Selecting expatriates for personality characteristics: A moderating effect of personality on the relationship between host national contact and cross-cultural adjustment. Management International Review, 40(1), 61–80.
Caligiuri, P. M., Joshi, A., & Lazarova, M. (1999). Factors influencing the adjustment of women on global assignments. International Journal of Human Resource Management, 10(2), 163–179.
Cascio, W. F. (2012). Methodological issues in international HR management research. International Journal of Human Resource Management, 23(12), 2532–2545.
Chiang, H. H., Han, T. S., & Chuang, J. S. (2011). The relationship between high-commitment HRM and knowledge-sharing behavior and its mediators. International Journal of Manpower, 32(5/6), 604–622.
Coyle-Shapiro, J. A. M., & Shore, L. M. (2007). The employee-organization relationship: Where do we go from here? Human Resource Management Review, 17(2), 166–179.
Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874–900.
Dukerich, J. M., Golden, B. R., & Shortell, S. M. (2002). Beauty is in the eye of the beholder: The impact of organizational identification, identity, and image on the cooperative behaviors of physicians. Administrative Science Quarterly, 47(3), 507–533.
Dutton, E. J., Dukerich, J. M., & Harquail, V. C. (1994). Organizational images and member identification. Administrative Science Quarterly, 39(2), 239–263.
Edwards, M. R. (2009). HR, perceived organizational support and organizational identification: An analysis after organizational formation. Human Resource Management Journal, 19(1), 91–115.
Edwards, M. R., & Peccei, R. (2010). Perceived organizational support, organizational identification, and employee outcomes: Testing a simultaneous multifoci model. Journal of Personnel Psychology, 9(1), 17–26.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507.
Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organizational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812–820.
Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L., & Rhoades, L. (2002). Perceived supervisor support: Contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565–573.
Eisenberger, R., Jones, J., Aselage, J., & Sucharski, I. (2004). Perceived organizational support. In J. Coyle-Shapiro, L. Shore, M. Taylor, & L. Tetrick (Eds.), The employment relationship: Examining psychological and contextual perspectives (pp. 206–225). Oxford, UK: Oxford University Press.
Farh, C. I. C., Bartol, K. M., Shapiro, D. L., & Shin, J. (2010). Networking abroad: A process model of how expatriates form support ties to facilitate adjustment. Academy of Management Review, 35(3), 434–454.
Ferris, G. R., Liden, R. C., Munyon, T. P., Summers, J. K., Basik, K. J., & Buckley, M. R. (2009). Relationships at work: Toward a multidimensional conceptualization of dyadic work relationships. Journal of Management, 35(6), 1379–1403.
Ghafoor, S., Khan, U. F., Idrees, F., Javed, B., & Ahmed, F. (2011). Evaluation of expatriates performance and their training on international assignments. Interdisciplinary Journal of Contemporary Research in Business, 3(5), 335–351.
Gibney, R., Zagenczyk, T. J., Fuller, J. B., Hester, K., & Caner, T. (2011). Exploring organizational obstruction and the expanded model of organizational identification. Journal of Applied Social Psychology, 41(5), 1083–1109.
Harzing, A. W. (2001). Of bears, bumble-bees, and spiders: The role of expatriates in controlling foreign subsidiaries. Journal of World Business, 36(4), 366–379.
Ilies, R., Nahrgang, J. D., & Morgeson, F. P. (2007). Leader-member exchange and citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 92(1), 269–277.
Jiang, K. F., Lepak, D., Hu, J., & Baer, J. C. (2012). How does human resource management influence organizational outcomes? A meta-analytical investigation of mediating mechanisms. Academy of Management Journal, 55(6), 1264–1294.
Johnson, E. C., Kristof-brown, A. L., Van Vianen, A. E. M., De Pater, I. E., & Klein, M. R. (2003). Expatriate social ties: Personality antecedents and consequences for adjustment. International Journal of Selection and Assessment, 11(4), 277–288.
Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: A meta-analytic test of their relative validity. Journal of Applied Psychology, 89(5), 755–768.
Knight, C., & Haslam, S. A. (2010). Your place or mine? Organizational identification and comfort as mediators of relationships between the managerial control of workspace and employees’ satisfaction and wellbeing. British Journal of Management, 21(3), 717–735.
Kreiner, G. E., & Ashforth, B. E. (2004). Evidence toward an expanded model of organizational identification. Journal of Organizational Behavior, 25(1), 1–27.
Mahajan, A., & Toh, S. M. (2014). Facilitating expatriate adjustment: The role of advice-seeking from host country nationals. Journal of World Business, 49(4), 476–487.
Manolopoulos, D., Dimitratos, P., & Sapouna, P. (2011). An investigation into international assignment directions of R&D MNE employees: Evidence from Greece. The International Journal of Human Resource Management, 22(05), 1093–1108.
McClean, E., & Collins, C. J. (2011). High-commitment HR practices, employee effort, and firm performance: Investigating the effects of HR practices across employee groups within professional services firms. Human Resource Management, 50(3), 341–363.
Meyer, J. P., & Smith, C. A. (2000). HRM practices and organizational commitment: Test of a mediation model. Canadian Journal of Administrative Sciences, 17(4), 319–331.
Mossholder, K. W., Richardson, H. A., & Settoon, R. P. (2011). Human resource systems and helping in organizations: A relational perspective. Academy of Management Review, 36(1), 33–52.
Nishii, L. H., Lepak, D. P., & Schneider, B. (2008). Employee attributions of the “why” of HR practices: Their effects on employee attitudes and behaviors, and customer satisfaction. Personnel Psychology, 61(3), 503–545.
Orlitzky, M., & Swanson, D. L. (2006). Socially responsible human resource management. In J. R. Deckop (Ed.), Human resource management ethics (pp. 3–25). Charlotte: Information Age Publishing.
Pfeffer, J. (2010). Building sustainable organizations: The human factor. Academy of Management Perspectives, 24(1), 34–45.
Porter, M. E., & Kramer, M. R. (2011). Creating shared value. Harvard Business Review, 89(1/2), 62–77.
Pratt, M. G. (1998). To be or not to be: Central questions in organizational identification’. In D. Whetten & P. Godfrey (Eds.), Identity in organizations: Developing theory through conversations (pp. 171–207). Thousand Oaks: Sage.
Purcell, J., & Hutchinson, S. (2007). Front line managers as agents in the HRM performance causal chain: Theory, analysis and evidence. Human Resource Management Journal, 17(1), 3–20.
Reiche, B. S., Harzing, A. W., & Kraimer, M. L. (2008). The role of international assignees’ social capital in creating inter-unit intellectual capital: A cross-level model. Journal of International Business Studies, 40(3), 509–526.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698–714.
Richard, O. C., Ismail, K. M., Bhuian, S. N., & Taylor, E. C. (2009). Mentoring in supervisor subordinate dyads: Antecedents, consequences, and test of a mediation model of mentorship. Journal of Business Research, 62(11), 1110–1118.
Rousseau, D. M. (1989). Psychological and implied contracts in organizations. Employee Responsibilities and Rights Journal, 2(2), 121–139.
Rousseau, D. M. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Thousand Oaks: Sage.
Rupp, D., Ganapathi, E. J., Aguilera, R. V., & Williams, C. A. (2006). Employee reactions to corporate social responsibility: An organizational justice framework. Journal of Organizational Behavior, 27(4), 537–543.
Shen, J. (2011). Developing the concept of socially responsible international human resource management. The International Journal of Human Resource Management, 22(6), 1351–1363.
Shen, J., & Benson, J. (2014). When CSR is a social norm: How socially responsible human resource management affects employee work behavior. Journal of Management. p.0149206314522300.
Shen, Y., & Hall, D. T. T. (2009). When expatriates explore other options: Retaining talent through greater job embeddedness and repatriation adjustment. Human Resource Management, 48(5), 793–816.
Shore, L. M., & Shore, T. M. (1995). Perceived organizational support and organizational justice. In R. S. Cropanzano & K. M. Kacmar (Eds.), Organizational politics, justice, and support: Managing the social climate of the workplace (pp. 149–164). Westport: Quorum.
Shrout, P. E., & Bolger, N. (2002). Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods, 7(4), 422–445.
Sluss, D. M., Klimchak, M., & Holmes, J. J. (2008). Perceived organizational support as a mediator between relational exchange and organizational identification. Journal of Vocational Behavior, 73(3), 457–464.
Smith, M. A., & Canger, J. M. (2004). Effects of supervisor “big five” personality on subordinate attitudes. Journal of Business and Psychology, 18(4), 465–481.
Snape, E., & Redman, T. (2010). HRM practices, organizational citizenship behaviour, and performance: A multi-level analysis. Journal of Management Studies, 47(7), 1219–1247.
Tajfel, H. (1978). The achievement of group differentiation. In H. Tajfel (Ed.), Differentiation between social groups: Studies in the social psychology of intergroup relations (pp. 77–98). London: Academic Press.
Tajfel, H., & Turner, J. C. (1985). The social identity theory of intergroup behavior. In S. Worchel & W. G. Austin (Eds.), Psychology of intergroup relations (pp. 7–24). Chicago: Nelson-Hall.
Tepper, B. J., & Taylor, E. C. (2003). Relationships among supervisors and subordinates’ procedural justice perceptions and organizational citizenship behaviors. Academy of Management Journal, 46(1), 97–105.
Tjosvold, D., & Chia, L. C. (1989). Conflict between managers and workers: The role of cooperation and competition. The Journal of Social Psychology, 129(2), 235–247.
Toh, S. M., & DeNisi, A. S. (2003). Host country national reactions to expatriate pay policies: A model and implications. Academy of Management Review, 28(4), 606–621.
Toh, S. M., & DeNisi, A. S. (2005). A local perspective to expatriate success. Academy of Management Executive, 19(1), 132–146.
Toh, S. M., & DeNisi, A. S. (2007). Host country nationals as socializing agents: A social identity approach. Journal of Organizational Behavior, 28(3), 281–301.
Toh, S. M., & Srinivas, E. S. (2012). Perceptions of task cohesiveness and organizational support increase trust and information sharing between host country nationals and expatriate coworkers in Oman. Journal of World Business, 47(4), 696–705.
Tsui, A., Wang, D., & Zhang, Y. (2002). Employment relationships with Chinese managers: Exploring differences between state-owned and non–state-owned firms. In A. Tsui & C. Lau (Eds.), The management of enterprises in the People’s Republic of China (pp. 347–374). Boston: Kluwer Academic.
Turban, D. B., & Greening, D. W. (1997). Corporate social performance and organizational attractiveness to prospective employees. Academy of Management Journal, 40(3), 658–672.
Toh, S. M., & DeNisi, A. S. (2007). Host country nationals as socializing agents: A social identity approach. Journal of Organizational Behavior, 28(3), 281–301.
Van Dick, R., Wagner, U., Stellmacher, J., & Christ, O. (2004). The utility of a broader conceptualization of organizational identification: Which aspects really matter? Journal of Occupational and Organizational Psychology, 77(2), 171–191.
Varma, A., Pichler, S., Budhwar, P., & Biswas, S. (2009). Chinese host country nationals’ willingness to support expatriates: The role of collectivism, interpersonal affect and guanxi. International Journal of Cross Cultural Management, 9(2), 199–216.
Varma, A., Budhwar, P., & Pichler, S. (2011). Chinese host country nationals’ willingness to help expatriates: The role of social categorization. Thunderbird International Business Review, 53(3), 353–364.
Wan-Huggins, V. N., Riordan, C. M., & Griffeth, R. W. (1998). The development and longitudinal test of a model of organizational identification. Journal of Applied Social Psychology, 28(8), 724–749.
Whitener, E. M. (2001). Do “high commitment” human resource practices affect employee commitment? Journal of Management, 27(5), 515–535.
Williams, L. J., Cote, J. A., & Buckley, M. R. (1989). Lack of method variance in self-reported affect and perceptions at work: Reality of artifact? Journal of Applied Psychology, 74(3), 462–468.
Wu, J., Chen, W., & Liu, Y. (2010). An IP/C model of employee-organization relationship: A dual perspective. Frontiers of Business Research in China, 4(4), 630–652.
Yoon, J., & Thye, S. (2000). Supervisor support in the work place: Legitimacy and positive affectivity. The Journal of Social Psychology, 140(3), 295–316.
Zeira, Y. (1979). Ethnocentrism in host-country organizations. Business Horizons, 22(3), 66–75.
Zhou, X., & Qin, J. (2009). A study on cross-cultural adjustment of Japanese and American expatriates in China. International Journal of Business and Management, 4(12), 197–206.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2017 The Author(s)
About this chapter
Cite this chapter
Kang, H., Shen, J. (2017). The Effects of IHRM on Employee Outcomes. In: International Human Resource Management in South Korean Multinational Enterprises. Springer, Singapore. https://doi.org/10.1007/978-981-10-3093-2_8
Download citation
DOI: https://doi.org/10.1007/978-981-10-3093-2_8
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-10-3092-5
Online ISBN: 978-981-10-3093-2
eBook Packages: Business and ManagementBusiness and Management (R0)