Skip to main content

Technology-Enhanced Assessment Feedback

  • Chapter
  • First Online:
Scaling up Assessment for Learning in Higher Education

Part of the book series: The Enabling Power of Assessment ((EPAS,volume 5))

Abstract

The rapid development of technology provides both challenges and opportunities for educators. Opportunities because there are new ways of interacting with students and achieving scalability and challenges to ensure the technology is constructively aligned with principles of good practice. To determine whether technology-enhanced feedback is valuable, it is important to evaluate it against established good practice. One framework which effectively integrates good practice principles into a process model is the Dialogic Feedback Cycle (DFC) (Beaumont, O’Doherty, & Shannon, Stud Higher Educ 36(6):1–17, 2011) which considers the feedback process in three stages: preparatory guidance, in-task guidance and performance feedback. A key element of the model is timely formative dialogue with the student about their work to clarify good performance, model self-assessment and enhance motivation. This chapter identifies good practice in assessment feedback and then discusses various forms of technology-enhanced feedback at each stage of the Dialogic Feedback Cycle (DFC) together with their potential for scalability. These include approaches to build students’ assessment literacy and engagement in large classes and a novel intelligent tutoring system which conducts extended dialogue with students to develop metacognitive skills.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Balfour, S. P. (2013). Assessing writing in MOOCS: Automated essay scoring and calibrated peer review. Research & Practice in Assessment, 8(1), 40–48.

    Google Scholar 

  • Beaumont, C., Canning, S., & Moscrop, C. (2016). Easing the transition from school to HE: Scaffolding the development of self-regulated learning through a dialogic approach to feedback. Journal of Further and Higher Education, 40(3), 331–350.

    Article  Google Scholar 

  • Beaumont, C., Norton, L., & Tawfik, H. (2011). Intelligent tutoring systems: How well can they guide students in problem-based learning scenarios? In J. Davies, E. de Graaff, & A. Kolmos (Eds.), PBL across the disciplines: Research into best practice. Aalborg, Denmark: Aalborg Universitetsforlag.

    Google Scholar 

  • Beaumont, C., O’Doherty, M., & Shannon, L. (2011). Reconceptualising assessment feedback: A key to improving student learning? Studies in Higher Education, 36(6), 1–17.

    Google Scholar 

  • Biggs, J. (2003). Teaching for quality learning at university (2nd ed.). Buckingham, UK: Society for Research into Higher Education and Open University Press.

    Google Scholar 

  • Black, P., & Wiliam, D. (1998). Assessment and classroom learning. Assessment in Education, 5(1), 7–78.

    Article  Google Scholar 

  • Burke, D. (2011). Now I’ve got the feedback, what do I do with it? Strategies for students to get more out of tutor feedback. Practice and Evidence of Scholarship of Teaching and Learning in Higher Education, 6(1), 43–60.

    Google Scholar 

  • Chandler, P., & Sweller, J. (2009). Cognitive load theory and the format of instruction. Journal of Cognition and Instruction, 8(4), 293–332.

    Article  Google Scholar 

  • Dixon, S. (2015). The pastoral potential of audio feedback: A review of the literature. Pastoral Care in Education, 33(2), 96–104.

    Article  Google Scholar 

  • Gibbs, G., & Simpson, C. (2004). Conditions under which assessment supports students’ learning. Learning and Teaching in Higher Education, 1(1), 3–31.

    Google Scholar 

  • Gray, L, & Ferrell, G. (2013). Changing assessment and feedback practice: How to approach large-scale change in assessment and feedback practice with the help of technology. Retrieved from https://www.jisc.ac.uk/guides/changing-assessment-and-feedback-practice

  • Harper, K., Etkina, E., & Lin, Y. (2003). Encouraging and analysing student questions in a large physics course: Meaningful patterns for instructors. Journal of Research in Science Teaching, 40, 776–791.

    Article  Google Scholar 

  • Hattie, J. A. C., & Timperley, H. (2007). The power of feedback. Review of Educational Research, 77(1), 81–112.

    Article  Google Scholar 

  • Hepplestone, S., Holden, G., Irwin, B., Parkin, H., & Thorpe, L. (2011). Using technology to encourage student engagement with feedback: A literature review. Research in Learning Technology, 19(2), 117–127.

    Article  Google Scholar 

  • Hounsell, D. (2007). Towards more sustainable feedback to students. In D. Boud & N. Falchikov (Eds.), Rethinking assessment in higher education: Learning for the longer term (pp. 101–113). London: Routledge.

    Google Scholar 

  • Joint Information Systems Committee (JISC). (2010). Effective assessment in a digital age. Retrieved from http://www.webarchive.org.uk/wayback/archive/20140614115719/http://www.jisc.ac.uk/media/documents/programmes/elearning/digiassass_eada.pdf

  • Kay, R., & LeSage, A. (2009). Examining the benefits and challenges of using audience response systems: A review of the literature. Journal of Computers & Education, 53(3), 819–827.

    Article  Google Scholar 

  • King, A. (1989). Effects of self-questioning training on college students’ comprehension of lectures. Contemporary Educational Psychology, 14, 366–381.

    Article  Google Scholar 

  • King, A. (1991). Effects of training in strategic questioning on children’s problem solving performance. Journal of Educational Psychology, 83, 307–317.

    Article  Google Scholar 

  • Knauf, H. (2016). Reading, listening and feeling: Audio feedback as a component of an inclusive learning culture at universities. Assessment & Evaluation in Higher Education, 41(3), 442–449.

    Article  Google Scholar 

  • Knight, C. (2015, June). 160 Students go into a room: Using real time collaborative software for assessment design and feedforward. Paper presented at the SOLSTICE conference, Edge Hill University, UK.

    Google Scholar 

  • Laurillard, D. (2002). Rethinking university teaching: A conversational framework for the effective use of learning technologies (2nd ed.). London: Routledge.

    Book  Google Scholar 

  • Leese, M. (2010). Bridging the gap: Supporting student transition into higher education. Journal of Further and Higher Education, 34(2), 235–251.

    Article  Google Scholar 

  • Low, G., & Soden, B. (2011, May). Generating complex formative feedback: Using blogs and screen casts to promote dialogue around content and skills. Paper presented at University of York annual learning and teaching conference 2011, York, UK. Retrieved from https://www.york.ac.uk/media/staffhome/learningandteaching/documents/soden_low.pdf

  • Molloy, E., & Boud, D. (2013). Changing conceptions of feedback. In D. Boud & E. Molloy (Eds.), Feedback in higher and professional education (pp. 11–33). Abingdon, UK: Routledge.

    Google Scholar 

  • Moscrop, C. (2015, July). Improving student engagement in lectures through the use of free mobile applications. Paper presented at Edulearn15: 7th international conference on education and new learning technologies, Barcelona, Spain. Retrieved from https://library.iated.org/view/MOSCROP2015IMP

  • Moscrop, C., & Canning, S. (2015, June). iSpring: Digital assessment guides: Practical examples of use of this e-learning toolkit to enhance student experiences. Paper presented at SOLSTICE conference, Edge Hill University.

    Google Scholar 

  • National Union of Students (NUS). (2015). Assessment and feedback benchmarking tool. NUS Connect. Retrieved from http://www.nusconnect.org.uk/resources/assessment-and-feedback-benchmarking-tool

  • Nicol, D. (2009). Assessment for learner self-regulation: Enhancing achievement in the first year using learning technologies. Assessment & Evaluation in Higher Education, 34(3), 335–352.

    Article  Google Scholar 

  • Nicol, D. (2013). Resituating feedback from the reactive to the proactive. In D. Boud & E. Molloy (Eds.), Feedback in higher and professional education (pp. 34–49). Abingdon, UK: Routledge.

    Google Scholar 

  • Nicol, D. J., & Macfarlane-Dick, D. (2006). Formative assessment and self-regulated learning: A model and seven principles of good feedback practice. Studies in Higher Education, 31(2), 199–218.

    Article  Google Scholar 

  • Pintrich, P. R., Smith, D., Garcia, T., & McKeachie, W. (1991). A manual for the use of the motivated strategies for learning questionnaire (MSLQ). Ann Arbor, MI: The University of Michigan.

    Google Scholar 

  • Ramsden, P. (2003). Learning to teach in higher education (2nd ed.). London: Routledge.

    Google Scholar 

  • Rotheram, B. (2009). Sounds good: Quicker, better assessment using audio feedback. Retrieved from http://www.webarchive.org.uk/wayback/archive/20140614213902/http://www.jisc.ac.uk/publications/reports/2009/soundsgoodfinalreport.aspx

  • Sadler, D. R. (2010). Beyond feedback: Developing student capability in complex appraisal. Assessment and Evaluation in Higher Education, 35(5), 535–550.

    Article  Google Scholar 

  • Shute, V. (2008). Focus on formative feedback. Review of Educational Research, 78(1), 153–189.

    Article  Google Scholar 

  • Su, F., & Beaumont, C. (2010). Evaluating the use of a wiki for collaborative learning. Innovations in Education and Teaching International, 47(4), 417–431.

    Article  Google Scholar 

  • Stewart, M. (2012). Understanding learning: Theories and critique. In L. Hunt & D. Chalmers (Eds.), University teaching in focus: A learning-centered approach (pp. 3–20). Melbourne, Australia: ACER Press.

    Google Scholar 

  • Stewart, W. (2008). Audio supported enhanced learning. Retrieved from http://www.jisc.ac.uk/media/documents/programmes/usersandinnovation/aselplan.pdf

  • Strawson, H. (2013). 53 ways to deal with large classes. Suffolk, UK: Professional and Higher Partnership Ltd..

    Google Scholar 

  • Turnitin. (2015). Online grading. Retrieved from http://turnitin.com/en_us/what-we-offer/online-grading

  • Uden, L., & Beaumont, C. (2006). Technology and PBL. Hershey, PA: Information Science Publishing.

    Google Scholar 

  • Winstone, N., & Nash, R. (2016). A resource toolkit to support STEM students in making use of their assessment feedback. Nottingham, UK: HEA STEM conference.

    Google Scholar 

  • Zimmerman, B. J., & Schunk, D. H. (2008). Motivation, an essential dimension of self-regulated learning. In D. H. Schunk & B. J. Zimmerman (Eds.), Motivation & self-regulated learning: Theory, research & applications (pp. 1–30). Mahwah, NJ: Erlbaum.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Claire Moscrop .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer Nature Singapore Pte Ltd.

About this chapter

Cite this chapter

Moscrop, C., Beaumont, C. (2017). Technology-Enhanced Assessment Feedback. In: Carless, D., Bridges, S., Chan, C., Glofcheski, R. (eds) Scaling up Assessment for Learning in Higher Education. The Enabling Power of Assessment, vol 5. Springer, Singapore. https://doi.org/10.1007/978-981-10-3045-1_13

Download citation

  • DOI: https://doi.org/10.1007/978-981-10-3045-1_13

  • Published:

  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-10-3043-7

  • Online ISBN: 978-981-10-3045-1

  • eBook Packages: EducationEducation (R0)

Publish with us

Policies and ethics