Usability Evaluation of Secondary School Websites in Malaysia: Case of Federal Territories of Kuala Lumpur, Putrajaya and Labuan

  • Wan Abdul Rahim Wan Mohd IsaEmail author
  • Zawaliah Ishak
  • Siti Zulaiha Shabirin
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 652)


The main objective of this study is to investigate the usability of secondary schools websites in Federal Territories Kuala Lumpur, Putrajaya and Labuan, Malaysia. The evaluation was done by using three automated tools; (i) Web Page Analyzer (, (ii) DeadLink Checker and (iii) Broken Link Checker. The samples include 53 secondary schools websites in Malaysia. The data was analyzed based from Nielson usability guidelines for (i) ideal size of web pages, (ii) number of broken links and the (iii) webpage size. The result of this study shows that the secondary schools websites in Federal Territories Kuala Lumpur, Putrajaya and Labuan, Malaysia had few usability issues. This study provides recommendations for usability improvement for secondary schools website in Malaysia. Future work may involve accessibility evaluation of the secondary school websites in Malaysia.


Usability evaluation Secondary school websites 


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Copyright information

© Springer Nature Singapore Pte Ltd. 2016

Authors and Affiliations

  • Wan Abdul Rahim Wan Mohd Isa
    • 1
    Email author
  • Zawaliah Ishak
    • 1
  • Siti Zulaiha Shabirin
    • 1
  1. 1.Faculty of Computer and Mathematical SciencesUniversiti Teknologi MARAShah AlamMalaysia

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