Abstract
We conducted a large-scale investigation of the public welfare of public hospitals in Shanghai and Beijing. The research participants covered four levels: hospitals, hospital administrators, medical staffs, and patients.
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Aiello, A., Garman, A., & Morris, S. B. (2003). Patient satisfaction with nursing care: A multilevel analysis. Quality Management in Health Care, 12, 187.
Cleary, P. D., & McNeil, B. J. (1988). Patient satisfaction as an indicator of quality care. Inquiry, 25, 25–36.
Hall, J. A., & Dornan, M. C. (1990). Patient sociodemographic characteristics as predictors of satisfaction with medical care: A meta-analysis. Social Science & Medicine, 30, 811–818.
Jaipaul, C. K., & Rosenthal, G. E. (2003). Are older patients more satisfied with hospital care than younger patients? Journal of General Internal Medicine, 18, 23–30(8).
Kuosmanen, L., Hätönen, H., Jyrkinen, A. R., Katajisto, J., & Välimäki, M. (2006). Patient satisfaction with psychiatric inpatient care. Journal of Advanced Nursing, 55(9), 655–663.
Nguyen Thi, P. L., Briançon, S., Empereur, F., & Guillemin, F. (2002). Factors determining inpatient satisfaction with care. Social Science & Medicine (1982), 54, 493–504.
Vanhoof, K., Pauwels, P., Dombi, J., Brijs, T., & Wets, G. (2005). Penalty-reward analysis with uninorms: A study of customer (dis)satisfaction. Intelligent Data Mining, 5, 237–252.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer Science+Business Media Singapore
About this chapter
Cite this chapter
Zhang, L., Li, M., Ye, F., Ding, T., Kang, P. (2016). Basic Information Survey for Large Public Hospital Reform. In: An Investigation Report on Large Public Hospital Reforms in China. Current Chinese Economic Report Series. Springer, Singapore. https://doi.org/10.1007/978-981-10-0039-3_3
Download citation
DOI: https://doi.org/10.1007/978-981-10-0039-3_3
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-10-0037-9
Online ISBN: 978-981-10-0039-3
eBook Packages: MedicineMedicine (R0)