Skip to main content

On The Structure of the European Standards and Guidelines for Internal Quality Assurance

Reflections Emerging from Their Implementation in Portugal

  • Chapter
Book cover Positioning Higher Education Institutions

Abstract

This chapter considers the adequacy of the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) Part 1. It examines Portuguese academics’ perceptions of how they are implemented in higher education. We perform a factor analysis to find out how the formal structure of the ESG Part 1 compares with the factor structure resulting from its practical implementation. The main goal is to contribute to the discussion of the ESG Part 1 and to help improve it as a framework for internal quality assurance systems.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • A3ES – Agência de avaliação e Acreditação do Ensino Superior. (2013, January). Auditing internal quality assurance systems in higher education institutions – Manual for the audit process (Version 1.1). Lisbon: A3ES. Retrieved May, 2015, from http://a3es.pt/sites/default/files/Manual_for_Audit_Process.pdf

  • Amaral, A. (2014). Where are quality frontiers moving to? In M. J. Rosa & A. Amaral (Eds.), Quality assurance in higher education – Contemporary debates. Basingstoke, Hampshire, UK: Palgrave Macmillan.

    Google Scholar 

  • Berlin Communiqué. (2003). Realising the European higher education area. Communiqué of the Conference of Ministers responsible for Higher Education, Berlin. Retrieved from www.ehea.info

    Google Scholar 

  • Cardoso, S., Rosa, M. J., & Santos, C. S. (2013). Different academics’ characteristics, different perceptions on quality assessment? Quality Assurance in Education, 21(1), 96–117.

    Article  Google Scholar 

  • Cardoso, S., Rosa, M. J., & Videira, P. (2015, September 7–9). On the road to regaining trust? The development of internal quality assurance systems in Portuguese higher education institutions. Paper presented to the 28th CHER Annual Conference, Lisbon, Portugal.

    Google Scholar 

  • Carvalho, L. (2015). Merit and student selection: Views of academics at the University of Porto. In R. Pritchard, M. Klumpp, & U. Teichler (Eds.), Diversity and excellence in higher education. Can the challenges be reconciled? Rotterdam: Sense Publishers.

    Google Scholar 

  • DGES (Direção Geral do Ensino Superior). (2015). Rede De Ensino Superior: Estabelecimentos [Higher Education Network: Institutions].

    Google Scholar 

  • Dill, D., Teixeira, P., Jongbloed, B., & Amaral, A. (2004). Conclusion. In P. Teixeira, B. Jongbloed, D. Dill, & A. Amaral (Eds.), Markets in higher education: Rhetoric or reality? Dordrecht: Kluwer Academic.

    Google Scholar 

  • ENQA. (2009). Standards and guidelines for quality assurance in the European higher education area (3rd ed.). Helsinki: ENQA.

    Google Scholar 

  • ENQA. (2012). Quality procedures in the European higher education area and beyond – Visions for the future (Third ENQA survey, Occasional papers 18). Brussels: ENQA.

    Google Scholar 

  • ENQA. (2015). Standards and guidelines for quality assurance in the European higher education area (ESG) (Revised ESG approved by the Ministerial Conference in Yerevan, on 14–15 May 2015). Yerevan: ENQA.

    Google Scholar 

  • Filippakou, O., & Tapper, T. (2008). Quality assurance and quality enhancement in higher education: Contested territories? Higher Education Quarterly, 62, 84–100.

    Article  Google Scholar 

  • Fonseca, M. (2010). 2010: Acreditação ano zero: Os sistemas internos de garantia de qualidade das instituições de ensino superior em Portugal. Relatório técnico [2010: Accreditation year zero: Portuguese higher education institutions internal quality assurance systems. Technical report]. Lisboa: AA3ES. Retrieved May, 2015, from http://a3es.pt/sites/default/files/SIGQ_IES_PT.pdf

  • Fonseca, M., Encarnação, S., & Justino, E. (2014). Shrinking higher education systems. In G. Goastellec & F. Picard (Eds.), Higher education in societies. Rotterdam: Sense Publishers.

    Google Scholar 

  • Gover, A., Loukkola, T., & Sursock, A. (2015). ESG Part 1: Are universities ready? In Association, E.U. (Ed.), EUA occasional papers. Brussels: EUA.

    Google Scholar 

  • Hair, J. F. Jr., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (5th ed.). New Jersey, NJ: Prentice-Hall.

    Google Scholar 

  • Harvey, L., & Newton, J. (2007). Transforming quality evaluation: Moving on. In D. F. Westerheijden, B. Stensaker & M. J. Rosa (Eds) Quality assurance in higher education: Trends in regulation, translation and transformation. Dordrecht: Springer.

    Google Scholar 

  • Higher Education Academy. (2008). Quality enhancement and assurance: – A changing picture? York: Higher Education Academy. Retrieved from http://www.dges.mctes.pt/DGES/pt/Estudantes/Rede/Ensino+Superior/Estabelecimentos/

    Google Scholar 

  • Jeliaskova, M. (2001). Running the maze: Interpreting external reviews recommendations. Quality in Higher Education, 8(1), 89–96.

    Article  Google Scholar 

  • Kohoutek, J., & Westerheijden, D. (2014). Opening up the black box. In H. Eggins (Ed.), Drivers and barriers to achieving quality in higher education. Rotterdam: Sense: Publishers.

    Google Scholar 

  • Loukkola, T., & Zhang, T. (2010). Examining quality culture: Part 1 – Quality assurance processes in higher education institutions. Brussels: EUA.

    Google Scholar 

  • Manatos, M. J., Rosa, M. J., & Sarrico, C. S. (2015). The importance and degree of implementation of the European standards and guidelines for internal quality assurance in universities: The views of Portuguese academics. Tertiary Education and Management, 21(3), 245–261.

    Article  Google Scholar 

  • Marginson, S. (2004). Competition and markets in higher education: A “glonacal” analysis. Policy Futures in Education, 2(2), 175.

    Article  Google Scholar 

  • Marginson, S. (2010, March 7). The limits of market reform in higher education. In Higher education forum (pp. 1–19). Japan: Research Institute for Higher Education, Hiroshima University.

    Google Scholar 

  • Neave, G. (2004, November). The Bologna process and the evaluative state: A viticultural parable. In Managerialism and evaluation in higher education (UNESCO Forum Occasional Paper Series, no. 7, pp. 11–34). Paris: UNESCO. (ED-2006/WS/47)

    Google Scholar 

  • Prikulis, A., Rusakova, A., & Rauhvargers, A. (2013). Internal quality assurance policies and systems in European higher education institution. Journal of the Higher Education Area, 4, 1–16.

    Google Scholar 

  • Rosa, M. J., & Amaral, A. (2012). Is there a bridge between quality and quality assurance? In B. Stensaker, J. Välimaa, & C. S. Sarrico (Eds.), Managing reform in universities: The dynamics of culture, identity and organisational change. Basingstoke: Palgrave.

    Google Scholar 

  • Rosa, M. J., & Sarrico, C. S. (2012). Quality, evaluation and accreditation: From steering, through compliance, on to enhancement and innovation? In A. Amaral & G. Neave (Eds.), Higher education in Portugal 1974 – 2009. A nation, a generation. Dordrecht: Springer.

    Google Scholar 

  • Santos, S. M. d. (2011). Análise comparativa dos processos para a avaliação e certificação de sistemas internos de garantia da qualidade. Lisboa: A3ES – Agência de Avaliação e Acreditação do Ensino Superior.

    Google Scholar 

  • Sarrico, C. S. (2010). On performance in higher education: Towards performance governance? Tertiary Education and Management, 16(2), 145–158.

    Article  Google Scholar 

  • Sarrico, C. S., Veiga, A., & Amaral, A. (2013). The long road—how evolving institutional governance mechanisms are changing the face of quality in Portuguese higher education. Educational Assessment, Evaluation and Accountability, 25(4), 375–391.

    Article  Google Scholar 

  • Saunders, M. (2014). Quality enhancement: An overview of lessons from the Scottish experience. In M. J. Rosa & A. Amaral (Eds.), Quality assurance in higher education – Contemporary debates. Basingstoke, Hampshire, UK: Palgrave Macmillan.

    Google Scholar 

  • Schwarz, S., & Westerheijden, D. F. (2004). Accreditation and evaluation in the European higher education area. Dordrecht: Kluwer.

    Book  Google Scholar 

  • Tavares, O., Sin, C., & Amaral, A. (2015). Internal quality assurance systems in Portugal: What their strengths and weaknesses reveal. Assessment & Evaluation in Higher Education, 1–16. doi:10.1080/02602938.2015.1064515

    Google Scholar 

  • Trow, M. (1996). Trust, markets and accountability in higher education: A comparative perspective. Higher Education Policy, 9(4), 309–324.

    Article  Google Scholar 

  • Van Bruggen, Scheele, J., & Westerheijden, D. (1998). Synthesis and trends. In J. Scheele, P. Maassen, & D. Westerheijden (Eds.), To be continued: Follow up of quality assurance in higher education. Maarsen: Elsevier/de Tijdstroom.

    Google Scholar 

  • Veiga, A., & Sarrico, C. S. (2014). Changes in governance: Do they help overcome barriers to the implementation of the European standards and guidelines for quality assurance in higher education? In H. Eggins (Ed.), Drivers and barriers to achieving quality in higher education. Rotterdam: Sense Publishers.

    Google Scholar 

  • Westerheijden, D., & Kohoutek, J. (2014). Implementation and translation: From European standards and guidelines for quality assurance to education quality work in higher education institutions. In H. Eggins (Ed.), Drivers and barriers to achieving quality in higher education. Rotterdam: Sense Publishers.

    Google Scholar 

  • Yin, R. K. (2009). Case study research: Design and methods (4th ed.). Thousand Oaks, CA: Sage Inc.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Sense Publishers

About this chapter

Cite this chapter

Rosa, M.J., Sarrico, C.S., Machado, I., Costa, C. (2016). On The Structure of the European Standards and Guidelines for Internal Quality Assurance. In: Pritchard, R.M.O., Pausits, A., Williams, J. (eds) Positioning Higher Education Institutions. SensePublishers, Rotterdam. https://doi.org/10.1007/978-94-6300-660-6_4

Download citation

  • DOI: https://doi.org/10.1007/978-94-6300-660-6_4

  • Publisher Name: SensePublishers, Rotterdam

  • Online ISBN: 978-94-6300-660-6

  • eBook Packages: EducationEducation (R0)

Publish with us

Policies and ethics