Working in Teams

Where Is the Client?
  • Julia Coyle
  • Anne Croker
Part of the Practice, Education, Work and Society book series (PEWS)


Teamwork and client- or patient-centred care are seen as desired attributes of health service providers. However, the relationships between the teams providing health services and the people receiving those services are made complex by the ambiguous nature of clients’ roles in teams. What are their roles in the team? Are they actually part of the team? How visible is the team to them? How can they be involved in teams? This chapter draws on current literature and the authors’ research to explore the concept of client-centred care, the role of clients in the team and implications for health service teams.


Team Member Team Meeting Health Service Provider Ward Round Case Conference 
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Copyright information

© Sense Publishers 2014

Authors and Affiliations

  • Julia Coyle
    • 1
  • Anne Croker
    • 2
  1. 1.Dean of Students Centre for Inland HealthCharles Sturt UniversityAustralia
  2. 2.Department of Rural HealthThe University of NewcastleAustralia

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