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Uber and the Ethics of Sharing: Exploring the Societal Promises and Responsibilities of the Sharing Economy

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Notes

  1. 1.

    Laurie Segall, Uber CEO: ‘Our Growth is Unprecedented’ CNNMoney, June 12, 2014, http://money.cnn.com/2014/06/12/technology/innovation/uber-ceo-travis-kalanick/

  2. 2.

    Rachel Botsman, “The Case for Collaborative Consumption,” TedxSidney, May 2010, http://www.ted.com/talks/rachel_botsman_the_case_for_collaborative_consumption?language=en#t-945236

  3. 3.

    Rachel Botsman, “The Sharing Economy Lacks A Shared Definition,” Fast Company, November 21, 2013, http://www.fastcoexist.com/3022028/the-sharing-economy-lacks-a-shared-definition

  4. 4.

    Ibid.

  5. 5.

    Ycharts, Hertz Global Holdings Enterprise Value, https://ycharts.com/companies/HTZ/enterprise_value

  6. 6.

    PricewaterhouseCoopers, “Five key sharing economy sectors could generate £9 billion of UK revenues by 2025,” press release, August 15, 2014, http://pwc.blogs.com/press_room/2014/08/five-key-sharing-economy-sectors-could-generate-9-billion-of-uk-revenues-by-2025.html

  7. 7.

    New York State Attorney General Eric Schneiderman, report: “Airbnb in the City,” October 2014, http://www.ag.ny.gov/pdfs/Airbnb%20report.pdf

  8. 8.

    Felix Barber “How do we fight twenty-first century monopolies like Amazon, Google and Uber?” Upstart Business Journal, December 11, 2014, http://upstart.bizjournals.com/resources/author/2014/12/11/fight-21st-century-monopolies-like-amazon-uber.html?page=all

  9. 9.

    Sarah Lacy, “Uber Out-Maths Google on NYC ETAs,” TechCrunch, June 15, 2011, http://techcrunch.com/2011/06/15/uber-out-maths-google-on-nyc-etas/

  10. 10.

    Sarah Lacy video interview “Travis Kalanick on How Uber Started”, TechCrunch, June 15, 2011, http://techcrunch.com/2011/06/15/uber-out-maths-google-on-nyc-etas/

  11. 11.

    Joann Weiner, “The hidden costs of being an Uber driver,” Washington Post, February 20, 2015, http://www.washingtonpost.com/news/get-there/wp/2015/02/20/the-hidden-costs-of-being-an-uber-driver/

  12. 12.

    Uber.com, “Our Cities,” https://www.uber.com/cities

  13. 13.

    Uber.com “About us,” https://www.uber.com/about

  14. 14.

    Ibid.

  15. 15.

    TechCrunch blog, “UberCab Ordered to Cease and Desist,” October 24, 2010, http://techcrunch.com/2010/10/24/ubercab-ordered-to-cease-and-desist/

  16. 16.

    Aamer Madhani, “Once a sure bet, taxi medallions becoming unsellable,” USA Today, May 18, 2015, http://www.usatoday.com/story/news/2015/05/17/taxi-medallion-values-decline-uber-rideshare/27314735/

  17. 17.

    Nicholas Vinocur, “French PM calls for truce in taxi-Uber war,” Politico, January 26, 2016, http://www.politico.eu/article/france-braces-for-new-taxi-uber-war-road-uberpop/

  18. 18.

    Alissa J. Rubin and Mark Scott, “Clashes Erupt Across France as Taxi Drivers Protest Uber,” New York Times, June 25, http://www.nytimes.com/2015/06/26/business/international/uber-protests-france.html?_r=0

  19. 19.

    Sam Schechner, “Two Uber Executives Indicted in France,” Wall Street Journal, June 30, 2015, http://www.wsj.com/articles/uber-executives-ordered-to-stand-trial-by-french-prosecutors-1435667386

  20. 20.

    Romain Dillet “Uber Suspends UberPop in France Following Turmoils and Arrests,” TechCrunch, July 3, 2015, http://techcrunch.com/2015/07/03/uber-stops-uberpop-in-france-following-turmoils-and-arrests/

  21. 21.

    Kara Swisher, “Man and Uber Man,” Vanity Fair, November 5, 2014, http://www.vanityfair.com/news/2014/12/uber-travis-kalanick-controversy

  22. 22.

    Karen Weise, “This is how Uber takes over a city,” Bloomberg Business, June 23, 2015, http://ww.bloomberg.com/news/features/2015-06-23/this-is-how-uber-takes-over-a-city

  23. 23.

    Bloomberg, “Uber Suspends Portland Service While Seeking Clearance,” Bloomberg Business, December 18, 2014, http://www.bloomberg.com/news/articles/2014-12-19/uber-suspends-portland-pickups-as-startup-works-with-officials

  24. 24.

    Karen Weise, “This is how Uber takes over a city,” Bloomberg Business, June 23, 2015, http://ww.bloomberg.com/news/features/2015-06-23/this-is-how-uber-takes-over-a-city

  25. 25.

    Ibid.

  26. 26.

    New York Times Editorial, “Limiting Uber Won’t End Congestion,” New York Times, July 17, 2015, http://www.nytimes.com/2015/07/18/opinion/limiting-uber-wont-end-congestion.html

  27. 27.

    John E. Sununu, “Uber isn’t the problem; taxi regulations are” Boston Globe, June 23, 2014, https://www.bostonglobe.com/opinion/2014/06/22/uber-isn-problem-taxi-regulations-are/5tBvAe8rcnGFcDYDT0jx3N/story.html

  28. 28.

    Philip Georgiadis, “Uber Avoids London Regulations It Said Would Be the ‘End of Uber,’” Wall Street Journal, January 20, 2016, http://blogs.wsj.com/digits/2016/01/20/uber-avoids-london-regulations-it-said-would-be-the-end-of-uber/

  29. 29.

    Erica Fink, “Uber’s dirty tricks quantified: Rival counts 5560 cancelled rides,” CNN Money, August 14, 2014, http://money.cnn.com/2014/08/11/technology/uber-fake-ride-requests-lyft/

  30. 30.

    Casey Newton, This is Uber’s playbook for sabotaging Lyft,” The Verge, August 26, 2014, http://www.theverge.com/2014/8/26/6067663/this-is-ubers-playbook-for-sabotaging-lyft

  31. 31.

    Gail Sullivan, “Lyft accuses Uber of sabotage,” Washington Post, August 12, 2014, https://www.washingtonpost.com/news/morning-mix/wp/2014/08/12/lyft-accuses-uber-of-sabotage/

  32. 32.

    Jay Yarrow, “The CEO Of Uber Proudly Admits He Tried To Nuke His Biggest Rival’s Fundraising,” Business Insider, Nov 5, 2014, http://www.businessinsider.com/uber-ceo-on-messing-with-lyfts-funding-2014-11

  33. 33.

    Ben Smith, “Uber Executive Suggests Digging Up Dirt On Journalists,” BuzzFeedNews, November 17, 2014, http://www.buzzfeed.com/bensmith/uber-executive-suggests-digging-up-dirt-on-journalists#.fa9XwjR83

  34. 34.

    Frank Pallotta, “Uber exec suggests digging up dirt on journalists,” CNN Money, November 15, 2014, http://money.cnn.com/2014/11/18/media/buzzfeed-uber-dinner-journalists/

  35. 35.

    Ellen Huet, “Uber’s Newest Tactic: Pay Drivers More Than They Earn,” Forbes, July 2014, http://www.forbes.com/sites/ellenhuet/2014/07/02/ubers-newest-tactic-pay-drivers-more-than-they-earn/

  36. 36.

    Romain Dillet, “Uber Wants To Take Over The French Market With Aggressive Bonus Tactics,” TechCrunch, February 28, 2014, http://techcrunch.com/2014/02/28/uber-wants-to-take-over-the-french-market-by-using-dumping-tactics/?utm_campaign=fb&ncid=fb

  37. 37.

    Romain Dillet, “Uber Wants To Take Over The French Market With Aggressive Bonus Tactics,” TechCrunch, February 28, 2014, http://techcrunch.com/2014/02/28/uber-wants-to-take-over-the-french-market-by-using-dumping-tactics/

  38. 38.

    Andrew Leonard, Salon, “Why Uber Must Be Stopped,” Salon, August 21, 2014, http://www.salon.com/2014/08/31/why_uber_must_be_stopped/

  39. 39.

    Carolyn Said, “California Regulators Warn Lyft and Uber About Airport Pickups,” San Francisco Chronicle, June 12, 2014, http://skift.com/2014/06/12/california-regulators-warn-lyft-and-uber-about-airport-pickups/

  40. 40.

    Sophie Quinton, “The Debate Over How To Regulate Uber Is Far From Over,” Huffington Post, November 24, 2015, http://www.huffingtonpost.com/entry/uber-regulation_us_56548c38e4b0d4093a5933f7

  41. 41.

    Jacqueline Crea, “Uber shuts down service in Galveston,” KHOU 11 News, February 2, 2016, http://www.khou.com/story/news/local/2016/02/02/uber-shuts-down-service-galveston/79722932/

  42. 42.

    Ariel Bogle, “Uber fights back over tax in Australia,” Mashable, August 3, 2015, http://mashable.com/2015/08/03/uber-fights-tax-australia/#t0bZs82OaPqH

  43. 43.

    Sophie Quinton, “The Debate Over How To Regulate Uber Is Far From Over,” Huffington Post, November 24, 2015, http://www.huffingtonpost.com/entry/uber-regulation_us_56548c38e4b0d4093a5933f7

  44. 44.

    Dug Begly, “Uber remains popular in Houston as questions about safety, access persist,” Houston Chronicle, September 25 2015, http://www.houstonchronicle.com/news/transportation/article/Uber-remains-popular-in-Houston-as-questions-6530022.php

  45. 45.

    Melena Ryzik, “How Uber Is Changing Night Life in Los Angeles,” New York Times, October 31, 2014, http://www.nytimes.com/2014/11/02/fashion/how-uber-is-changing-night-life-in-los-angeles.html

  46. 46.

    Laura J. Nelson and Dan Weikel, “Billions spent, but fewer people are using public transportation in Southern California,” Los Angeles Times, January 27, 2016, http://www.latimes.com/local/california/la-me-ridership-slump-2016012”7-story.html

  47. 47.

    Uber Earth Day promotion, “Make your impact with UberPOOL this Earth Day,” April 21 2015, https://newsroom.uber.com/us-california/make-your-impact-with-uberpool-this-earth-day/

  48. 48.

    Eugene Kim, “Billionaire Salesforce CEO Marc Benioff loves the cheapest version of Uber — here’s why,” Business Insider, September 16, 2015, http://www.businessinsider.com/uber-ceo-says-billionaire-marc-benioff-using-uber-pool-says-everything-about-its-vision-2015-9

  49. 49.

    Amanda Eaken, “NRDC Urban Solutions to Lead First Climate Analysis of Uber and Lyft,” Switchboard: National Resources Defense Council Staff Blog, November 13, 2015, http://switchboard.nrdc.org/blogs/aeaken/nrdc_urban_solutions_to_lead_f.html

  50. 50.

    Uber website customer promotion regarding safety, “Safe rides, Safer cities, Going the distance for everyone on the roads,” accessed February, 7 2016, https://www.uber.com/safety

  51. 51.

    Uber Legal, “Terms and Conditions,” updated April 8, 2015, https://www.uber.com/legal/usa/terms

  52. 52.

    Reuters, “Delhi Uber rape victim ends lawsuit against company in US court,” Sep 03, 2015, http://www.hindustantimes.com/delhi/delhi-uber-rape-victim-ends-lawsuit-against-company-in-us-court/story-AVqUDwVanOwfffTlxcWSFJ.html

  53. 53.

    Ellen Huet, Uber Rider Might Lose An Eye From Driver’s Hammer Attack. Could Uber Be Held Liable, Forbes, September 30, 2014, http://www.forbes.com/sites/ellenhuet/2014/09/30/uber-driver-hammer-attack-liability/

  54. 54.

    Dara Kerr, “Uber’s background checks don’t catch criminals, says Houston,” CNET, April 17, 2015, http://www.cnet.com/news/ubers-background-checks-dont-catch-criminals-says-houston/

  55. 55.

    Ibid.

  56. 56.

    Uber Legal, “Terms and Conditions,” updated April 8, 2015, https://www.uber.com/legal/usa/terms

  57. 57.

    Dara Kerr, “Uber’s background checks don’t catch criminals, says Houston,” CNET, April 17, 2015, http://www.cnet.com/news/ubers-background-checks-dont-catch-criminals-says-houston/

  58. 58.

    Dara Kerr, “How risky is your Uber ride? Maybe more than you think,” CNET, Oct 8, 2014, http://www.cnet.com/news/how-risky-is-your-uber-ride-maybe-more-than-you-think/

  59. 59.

    Carolyn Said, “DA: major flaws in Uber background checks allow criminal drivers,” San Francisco Chronicle, August 19, 2015, http://www.sfgate.com/business/article/DA-major-flaws-in-Uber-background-checks-allow-6453865.php

  60. 60.

    Adrienne Lafrance and Rose Eveleth “Are Taxis Safer Than Uber?,” The Atlantic, March 3, 2015, http://www.theatlantic.com/technology/archive/2015/03/are-taxis-safer-than-uber/386207/

  61. 61.

    Ibid.

  62. 62.

    Carolyn Said, “DA: major flaws in Uber background checks allow criminal drivers,” San Francisco Chronicle, August 19, 2015, http://www.sfgate.com/business/article/DA-major-flaws-in-Uber-background-checks-allow-6453865.php

  63. 63.

    Uber website customer promotion regarding safety, “Safe rides, Safer cities, Going the distance for everyone on the roads,” accessed February, 7 2016, https://www.uber.com/safety

  64. 64.

    Uber.com, advertising on Google search engine.

  65. 65.

    Jonathan Hall, Alan Krueger, “An Analysis of the Labor Market for Uber’s Driver-Partners in the United States” January, 2015, http://arks.princeton.edu/ark:/88435/dsp010z708z67d

  66. 66.

    Mike Isaac and Natasha Singer, “California Says Uber Driver Is Employee, Not a Contractor,” New York Times, June 17. 2015, http://www.nytimes.com/2015/06/18/business/uber-contests-california-labor-ruling-that-says-drivers-should-be-employees.html?_r=0

  67. 67.

    Jonathan Hall, Alan Krueger, “An Analysis of the Labor Market for Uber’s Driver-Partners in the United States” January, 2015 http://arks.princeton.edu/ark:/88435/dsp010z708z67d

  68. 68.

    Ibid.

  69. 69.

    Ibid.

  70. 70.

    Hannah Jane Parkinson, “Uber faces legal action in UK over drivers’ rights,” The Guardian, July 29, 2015, http://www.theguardian.com/technology/2015/jul/29/uber-legal-action-uk-drivers-rights

  71. 71.

    Mike Isaac and Natasha Singer, “California Says Uber Driver Is Employee, Not a Contractor,” New York Times, June 17. 2015, http://www.nytimes.com/2015/06/18/business/uber-contests-california-labor-ruling-that-says-drivers-should-be-employees.html?_r=0

  72. 72.

    Ibid.

  73. 73.

    Carolyn Said, “Calif. Uber drivers get class-action status in employment suit,” San Francisco Chronicle, September 1, 2015, http://www.sfgate.com/business/article/Calif-Uber-drivers-get-class-action-status-in-6479042.php

  74. 74.

    Mike Isaac, “Lyft Agrees to Settle Class-Action Lawsuit With California Drivers,” New York Times, January 27, 2016, http://bits.blogs.nytimes.com/2016/01/27/lyft-agrees-to-settle-class-action-lawsuit-with-california-drivers/

  75. 75.

    Carolyn Said, “Calif. Uber drivers get class-action status in employment suit,” San Francisco Chronicle, September 1, 2015, http://www.sfgate.com/business/article/Calif-Uber-drivers-get-class-action-status-in-6479042.php

  76. 76.

    Ibid.

  77. 77.

    Annie Lowry, “The Uber Economy Requires a New Category of Worker, Beyond ‘Employee’ and ‘Contractor’,” New York Magazine, July 9, 2015, http://nymag.com/daily/intelligencer/2015/07/uber-economy-requires-a-new-category-of-worker.html

  78. 78.

    Ibid.

  79. 79.

    John Gapper, “Technology has to create more than disruption,” Financial Times, January 21 2015, http://www.ft.com/intl/cms/s/0/b0e9e5f0-9fea-11e4-aa89-00144feab7de.html#axzz3n3bldrIg

  80. 80.

    Julia Fioretti, “To regulate or not to regulate? EU to launch study on Uber,” Reuters, August 28, 2015, http://www.reuters.com/article/2015/08/28/us-uber-eu-idUSKCN0QX1W920150828

  81. 81.

    “Hillary Clinton Transcript: Building the ‘Growth and Fairness Economy’” Wall Street Journal, July 13, 2015, http://blogs.wsj.com/washwire/2015/07/13/hillary-clinton-transcript-building-the-growth-and-fairness-economy/

  82. 82.

    Ashley Parker, “Jeb Bush’s Uber Ride: A Journey and an Economic Message,” New York Times, July 16, 2015, http://www.nytimes.com/politics/first-draft/2015/07/16/jeb-bushs-uber-ride-a-journey-and-an-economic-message/

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Smith, N.C., McCormick, E. (2019). Uber and the Ethics of Sharing: Exploring the Societal Promises and Responsibilities of the Sharing Economy. In: Lenssen, G.G., Smith, N.C. (eds) Managing Sustainable Business. Springer, Dordrecht. https://doi.org/10.1007/978-94-024-1144-7_27

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